================ EDGE SYNC DIAGNOSTIC ================ Generated : 2026-10-25 19:00:17 +08:00 Computer : User: ---------------- 1. EDGE VERSION ---------------- msedge.exe version : 156.0.4314.42 EdgeUpdate pv : 156.0.4314.42 Channel : stable Installed pv : 156.0.4314.42 no policy key : HKLM:\SOFTWARE\Policies\Microsoft\Edge no policy key : HKCU:\SOFTWARE\Policies\Microsoft\Edge no policy key : HKLM:\SOFTWARE\Policies\Microsoft\EdgeUpdate ---------------- 2. EDGE PROCESSES ---------------- pid=20488 started=10/25/2026 18:57:06 threads=102 MB=397 pid=1328 started=10/25/2026 18:57:06 threads=12 MB=20 pid=18044 started=10/25/2026 18:58:06 threads=15 MB=30 msedge process count: 3 (a normal browser with one tab open usually has 6+ processes) ---------------- 3. PROFILES ---------------- User Data : C:\Users\\AppData\Local\Microsoft\Edge\User Data profile dir: Profile 2 MB=851.4 created=10/19/2026 03:18:44 modified=10/25/2026 18:59:17 ACTIVE PROFILE (newest modified): Profile 2 ---------------- 4. SYNC PREFERENCES (from Preferences) ---------------- "sync":{"apps":true,"autofill":true,"bookmarks":true,"cached_passphrase_type":2,"cached_persistent_auth_error":false,"cached_trusted_vault_auto_upgrade_experiment_group":"","device_statistics_timestamp":"13437399370290387","edge_account_type":1,"edge_workspaces":true,"edge_workspaces_edge_supported":true,"encryption_bootstrap_token_per_account_migration_done":true,"extensions":true,"extensions_edge_supported":true,"gaia_id":"","has_been_enabled":true,"has_setup_completed":true,"history_edge_supported":true,"keep_everything_synced":true,"keystore_encryption_key_state":"eyJkb3dubG9hZF9rZXlfcmVzdWx0Ijp0cnVlLCJleHBpcmF0aW9uX3RpbWUiOjE3OTI0Mzc2MTkuOTM1ODM2LCJodHRwX3Jlc3BvbnNlX2NvZGUiOjIwMCwia2V5X2NvdW50IjoxMCwia2V5X3ZhbGlkYXRpb25fdGltZSI6MTc5MjM1MTIyMC45MDI3NDQsIm5ldF9lcnJvcl9jb2RlIjoxLCJwcm9jZXNzX2tleV9yZXN1bHQiOjAsInNldF9rZXlfcmVzdWx0Ijp0cnVlfQ==","local_device_guids_with_timestamp":[{"cache_guid":"","timestamp":155525}],"passwords":true,"preferences":true,"tabs":true,"tabs_edge_supported":true,"transport_data_per_account":{"":{"sync.bag_of_chips":"","sync.birthday":"ProductionEnvironmentDefinition","sync.cache_guid":"","sync.last_poll_time":"13436824842801748","sync.last_synced_time":"13436824874363372","sync.short_poll_interval":"28800000000"}},"typed_urls":true},"sync_consent_recorded":true,"sync_profile_info":{"edge_san_consent_last_modified_date":"13401327683183733","edge_san_consent_last_shown_date":"13401327683183707","edge_san_is_option_explicitly_selectedby_user ---------------- 5. SYNC ENGINE LOG (last 45 lines) ---------------- file: sync_diagnostic.log lastwrite=10/25/2026 18:57:09 size=52347 2026-10-23 10:53:08.317: [INFO][SyncAuthManager::SetLastAuthError] Current auth error: None 2026-10-23 10:53:08.317: [INFO][SyncAuthManager::EdgeLogTokenErrorState] Token error with: None for account type: MSA 2026-10-23 10:53:08.317: [INFO][Sync] Credentials changed for: EdgeSyncKeyDataScope 2026-10-23 10:53:15.705: [INFO][Sync] Try to start sync engine 2026-10-23 10:53:15.709: [INFO][SyncEngineBackend::LoadAndConnectNigoriController] Load and connect Nigori controller 2026-10-23 10:53:15.709: [INFO][SyncEngineBackend::DoInitialize] Control Types added: 2026-10-23 10:53:15.709: [INFO][SyncManagerImpl::ConfigureSyncer] Types to download: with reason: 4 2026-10-23 10:53:15.709: [INFO][SyncEngineBackend::DoUpdateKeyDataCredentials] Update key data credentials 2026-10-23 10:53:15.710: [INFO][SyncAuthManager::SetLastAuthError] Current auth error: None 2026-10-23 10:53:15.710: [INFO][SyncAuthManager::EdgeLogTokenErrorState] Token error with: None for account type: MSA 2026-10-23 10:53:15.710: [INFO][Sync] Credentials changed for: EdgeSyncScopeNew 2026-10-23 10:53:15.710: [INFO][SyncEngineBackend::DoUpdateCredentials] Update credentials 2026-10-23 10:53:15.710: [INFO][SyncEngineBackend::DoUpdateKeyDataCredentials] Update key data credentials 2026-10-23 15:55:31.655: [INFO][Sync] Reset engine, reason: 0 2026-10-23 15:55:31.655: [INFO][Sync] Reset engine with reason: 0 2026-10-23 15:55:32.099: [INFO][Sync] SyncState after authenticated was: FeatureCanStart 2026-10-25 10:55:40.231: [INFO][Sync] SyncState after authenticated was: FeatureCanStart 2026-10-25 10:55:41.005: [INFO][SyncAuthManager::SetLastAuthError] Current auth error: None 2026-10-25 10:55:41.005: [INFO][SyncAuthManager::EdgeLogTokenErrorState] Token error with: None for account type: MSA 2026-10-25 10:55:41.005: [INFO][Sync] Credentials changed for: EdgeSyncKeyDataScope 2026-10-25 10:55:42.111: [INFO][Sync] Try to start sync engine 2026-10-25 10:55:42.115: [INFO][SyncEngineBackend::LoadAndConnectNigoriController] Load and connect Nigori controller 2026-10-25 10:55:42.115: [INFO][SyncEngineBackend::DoInitialize] Control Types added: 2026-10-25 10:55:42.115: [INFO][SyncManagerImpl::ConfigureSyncer] Types to download: with reason: 4 2026-10-25 10:55:42.115: [INFO][SyncEngineBackend::DoUpdateKeyDataCredentials] Update key data credentials 2026-10-25 10:55:42.732: [INFO][SyncAuthManager::SetLastAuthError] Current auth error: None 2026-10-25 10:55:42.732: [INFO][SyncAuthManager::EdgeLogTokenErrorState] Token error with: None for account type: MSA 2026-10-25 10:55:42.732: [INFO][Sync] Credentials changed for: EdgeSyncScopeNew 2026-10-25 10:55:42.732: [INFO][SyncEngineBackend::DoUpdateCredentials] Update credentials 2026-10-25 10:55:42.732: [INFO][SyncEngineBackend::DoUpdateKeyDataCredentials] Update key data credentials 2026-10-25 10:57:05.561: [INFO][Sync] Reset engine, reason: 0 2026-10-25 10:57:05.561: [INFO][Sync] Reset engine with reason: 0 2026-10-25 10:57:06.922: [INFO][Sync] SyncState after authenticated was: FeatureCanStart 2026-10-25 10:57:07.222: [INFO][Sync] Try to start sync engine 2026-10-25 10:57:07.225: [INFO][SyncAuthManager::SetLastAuthError] Current auth error: None 2026-10-25 10:57:07.225: [INFO][SyncAuthManager::EdgeLogTokenErrorState] Token error with: None for account type: MSA 2026-10-25 10:57:07.225: [INFO][Sync] Credentials changed for: EdgeSyncScopeNew 2026-10-25 10:57:07.226: [INFO][SyncEngineBackend::LoadAndConnectNigoriController] Load and connect Nigori controller 2026-10-25 10:57:07.226: [INFO][SyncEngineBackend::DoInitialize] Control Types added: 2026-10-25 10:57:07.226: [INFO][SyncManagerImpl::ConfigureSyncer] Types to download: with reason: 4 2026-10-25 10:57:07.700: [INFO][SyncAuthManager::SetLastAuthError] Current auth error: None 2026-10-25 10:57:07.700: [INFO][SyncAuthManager::EdgeLogTokenErrorState] Token error with: None for account type: MSA 2026-10-25 10:57:07.700: [INFO][Sync] Credentials changed for: EdgeSyncKeyDataScope 2026-10-25 10:57:07.700: [INFO][SyncEngineBackend::DoUpdateKeyDataCredentials] Update key data credentials 2026-10-25 10:57:07.700: [INFO][SyncEngineBackend::DoUpdateCredentials] Update credentials ---------------- 6. SYNC HTTP TRAFFIC (cv_debug.log, last 15 lines) ---------------- file: cv_debug.log lastwrite=10/19/2026 03:21:14 size=5556 {"logTime": "1018/192043", "correlationVector":"tExIEyyBhh1jCQdToCv7HC.11","action":"CompareDataConsistency result: ", "result":"Server did not send this WebAuthn Credentials local entities count is: 0 local entities hash is: "} {"logTime": "1018/192043", "correlationVector":"tExIEyyBhh1jCQdToCv7HC.12","action":"CompareDataConsistency result: ", "result":"Server did not send this Edge Workspace local entities count is: 0 local entities hash is: "} {"logTime": "1018/192043", "correlationVector":"yM3iqlryDhDz9RRlQbao/Z","action":"Commit Request", "result":"", "context":Item count: 4 Contributing types: Sessions, Device Info, User Consents} {"logTime": "1018/192044", "correlationVector":"yM3iqlryDhDz9RRlQbao/Z.1","action":"SyncServerConnectionManagerRequest", "result":"SYNC_SERVER_OK", "context":{"environment":"Prod_japaneast_prod-s01-061-apac-japaneast", "migrationStage":"NotStarted", "server":"akswtt1160000br"}} {"logTime": "1018/192044", "correlationVector":"yM3iqlryDhDz9RRlQbao/Z.2","action":"Commit Response", "result":"Success", "context":Result: Success. cV=yM3iqlryDhDz9RRlQbao/Z.0;server=akswtt1160000br;cloudType=Consumer;environment=Prod_japaneast_prod-s01-061-apac-japaneast;migrationStage=NotStarted} {"logTime": "1018/192044", "correlationVector":"","action":"DIAGNOSTIC_REQUEST|v1/diagnosticData/Diagnostic.SendCheckResult()|SUCCESS", "result":""} {"logTime": "1018/192107", "correlationVector":"RjJNIbVMpYolgCnta0jEDZ","action":"Commit Request", "result":"", "context":Item count: 40 Contributing types: Passwords} {"logTime": "1018/192113", "correlationVector":"RjJNIbVMpYolgCnta0jEDZ.1","action":"SyncServerConnectionManagerRequest", "result":"SYNC_SERVER_OK", "context":{"environment":"Prod_japaneast_prod-s01-061-apac-japaneast", "migrationStage":"NotStarted", "server":"akswtt1160000d5"}} {"logTime": "1018/192113", "correlationVector":"RjJNIbVMpYolgCnta0jEDZ.2","action":"Commit Response", "result":"Success", "context":Result: Success. cV=RjJNIbVMpYolgCnta0jEDZ.0;server=akswtt1160000d5;cloudType=Consumer;environment=Prod_japaneast_prod-s01-061-apac-japaneast;migrationStage=NotStarted} {"logTime": "1018/192113", "correlationVector":"xQwSFVo6m1Mie18/udtkXT","action":"Commit Request", "result":"", "context":Item count: 6 Contributing types: Passwords} {"logTime": "1018/192114", "correlationVector":"xQwSFVo6m1Mie18/udtkXT.1","action":"SyncServerConnectionManagerRequest", "result":"SYNC_SERVER_OK", "context":{"environment":"Prod_japaneast_prod-s01-061-apac-japaneast", "migrationStage":"NotStarted", "server":"akswtt1160000ar"}} {"logTime": "1018/192114", "correlationVector":"xQwSFVo6m1Mie18/udtkXT.2","action":"Commit Response", "result":"Success", "context":Result: Success. cV=xQwSFVo6m1Mie18/udtkXT.0;server=akswtt1160000ar;cloudType=Consumer;environment=Prod_japaneast_prod-s01-061-apac-japaneast;migrationStage=NotStarted} ---------------- 7. SYNC DATA STORE ---------------- LevelDB files=6 totalKB=439.1 newest=10/25/2026 18:57:06 Nigori.bin present, size=2310 ---------------- 8. NETWORK / PROXY ---------------- ProxyEnable : 0 ProxyServer : 127.0.0.1:7890 AutoConfigURL: ipconfig summary: Ethernet adapter ��̫��: Media State . . . . . . . . . . . : Media disconnected Media State . . . . . . . . . . . : Media disconnected Media State . . . . . . . . . . . : Media disconnected IPv6 Address. . . . . . . . . . . : Temporary IPv6 Address. . . . . . : Link-local IPv6 Address . . . . . : IPv4 Address. . . . . . . . . . . : Default Gateway . . . . . . . . . : connectivity tests: DNS edge.microsoft.com -> 150.171.28.11, 150.171.27.11 TCP443 edge.microsoft.com -> True DNS login.microsoftonline.com -> 20.190.163.21, 40.126.35.84 TCP443 login.microsoftonline.com -> True DNS login.live.com -> 40.126.35.144, 40.126.35.145 TCP443 login.live.com -> True NCSI probe body: Microsoft Connect Test ---------------- 9. WHAT THIS FILE DOES NOT CONTAIN ---------------- The live edge://sync-internals panel (Transport State / Server Environment) is in-memory only. To capture it: open edge://sync-internals, click 'Dump status', and if it downloads a file it will land in your Downloads folder, which is also readable. ================ END ================