Date	Contacts abandoned in 15 seconds	Contacts answered in 30 seconds	Contacts answered in 45 seconds	Contacts answered in 60 seconds	Service level 20 seconds	ASA sec	ASA min	Contacts queued
Thursday-2025-09-25	6	562	615	647	49.58%	99	01:39	950
Friday-2025-09-26	6	560	587	604	61.65%	107	01:47	811