Timestamp,AppId,ConversationId,Channel,NPN,AgentName,UserInputText,Intent,Entities,IntentScore,MessageType,BotResponse,BotResponseType,CardId,HostUrl,ActivityId,ActivityType,TraceLabel,TraceType,TraceValue,TraceAdditionalInfo "2024-03-12T16:06:01.7604776Z","icweb","6Dr3oM7p8Uk8NtsLTiIaIq-us","directline","","Shabana Bhanu","Show me Wellcare Agents by Zip code","AgentGeolocation","{ ""location"": [ { ""category"": ""location"", ""text"": ""me"", ""offset"": 5, ""length"": 2, ""confidenceScore"": 1, ""extraInformation"": [ { ""extraInformationKind"": ""ListKey"", ""key"": ""ME"" } ] } ], ""stateCode"": [ { ""category"": ""stateCode"", ""text"": ""me"", ""offset"": 5, ""length"": 2, ""confidenceScore"": 1, ""extraInformation"": [ { ""extraInformationKind"": ""ListKey"", ""key"": ""ME"" } ] } ], ""carrier"": [ { ""category"": ""carrier"", ""text"": ""Wellcare"", ""offset"": 8, ""length"": 8, ""confidenceScore"": 1, ""extraInformation"": [ { ""extraInformationKind"": ""ListKey"", ""key"": ""Wellcare"" } ] } ] }","0.9105304","Output","Sure. Please enter the ZIP Code","Text","","https://ams-pre-dev.integritymarketing.com","6Dr3oM7p8Uk8NtsLTiIaIq-us|0000260","message","","","",""