================ EDGE SYNC DIAGNOSTIC ================ Generated : 2026-10-25 +08:00 Computer : User: ---------------- 1. EDGE VERSION ---------------- msedge.exe version : 156.0.4314.42 EdgeUpdate pv : 156.0.4314.42 Channel : stable Installed pv : 156.0.4314.42 no policy key : HKLM:\SOFTWARE\Policies\Microsoft\Edge no policy key : HKCU:\SOFTWARE\Policies\Microsoft\Edge no policy key : HKLM:\SOFTWARE\Policies\Microsoft\EdgeUpdate ---------------- 2. EDGE PROCESSES ---------------- pid=2760 started=10/25/2026 threads=104 MB=283 pid=9192 started=10/25/2026 threads=14 MB=20 pid=6808 started=10/25/2026 threads=11 MB=30 msedge process count: 3 (a normal browser with one tab open usually has 6+ processes) ---------------- 3. PROFILES ---------------- User Data : C:\Users\\AppData\Local\EdgeSyncTest profile dir: Default MB=52.9 created=10/25/2026 modified=10/25/2026 ACTIVE PROFILE (newest modified): Default ---------------- 4. SYNC PREFERENCES (from Preferences) ---------------- "sync":{"apps":false,"autofill":false,"bookmarks":true,"cached_passphrase_type":2,"cached_persistent_auth_error":false,"cached_trusted_vault_auto_upgrade_experiment_group":"","device_statistics_timestamp":"13437412673879098","edge_account_type":1,"edge_feature_usage":false,"edge_workspaces":false,"edge_workspaces_edge_supported":true,"encryption_bootstrap_token_per_account_migration_done":true,"extensions":false,"extensions_edge_supported":true,"gaia_id":"","has_been_enabled":true,"has_setup_completed":true,"history_edge_supported":true,"keep_everything_synced":false,"keystore_encryption_key_state":"eyJkb3dubG9hZF9rZXlfcmVzdWx0Ijp0cnVlLCJleHBpcmF0aW9uX3RpbWUiOjE3OTMwMjU0NTAuMDgxNDA2LCJodHRwX3Jlc3BvbnNlX2NvZGUiOjIwMCwia2V5X2NvdW50IjoxMCwia2V5X3ZhbGlkYXRpb25fdGltZSI6MTc5MjkzOTA1Mi4wNTI5ODIsIm5ldF9lcnJvcl9jb2RlIjoxLCJwcm9jZXNzX2tleV9yZXN1bHQiOjAsInNldF9rZXlfcmVzdWx0Ijp0cnVlfQ==","local_device_guids_with_timestamp":[{"cache_guid":"","timestamp":155525}],"passwords":false,"preferences":false,"tabs":false,"tabs_edge_supported":true,"transport_data_per_account":{"":{"sync.bag_of_chips":"","sync.birthday":"ProductionEnvironmentDefinition","sync.cache_guid":"3urMQcs+ZCcZmaRjQrnklg==","sync.last_poll_time":"13437412652585656","sync.last_synced_time":"13437412695784812","sync.short_poll_interval":"28800000000"}},"typed_urls":false},"sync_profile_info":{"edge_ci_consent_last_modified_date":"13437412689971649","edge_ci_consent_last_shown_date":"13437412689971634","edge_ci_is_option_explicitly_selectedby_ ---------------- 5. SYNC ENGINE LOG (last 45 lines) ---------------- file: sync_diagnostic.log lastwrite=10/25/2026 size=13644 2026-10-25 .506: [INFO][Sync] Configuring for: Bookmarks, Device Info, User Consents, Send Tab To Self, Edge Hub App Usage, Encryption Keys, reason: 1, current state: 1 2026-10-25 .517: [INFO][Sync] ConfigurationDone, failed: , succeeded: , remaining count: 2 2026-10-25 .517: [WARN][Sync] Reconfigure requested while configuration ongoing. 2026-10-25 .517: [INFO][Sync] Configuring for: Bookmarks, Device Info, User Consents, Send Tab To Self, Edge Hub App Usage, Encryption Keys, reason: 1, current state: 2 2026-10-25 .517: [INFO][Sync] Configure, desired: Bookmarks, Device Info, User Consents, Send Tab To Self, Edge Hub App Usage, Encryption Keys; Allow fail: 2026-10-25 .517: [INFO][Sync] Loading: Bookmarks 2026-10-25 .517: [INFO][Sync] Loading: Device Info 2026-10-25 .518: [INFO][Sync] Loading: User Consents 2026-10-25 .518: [INFO][Sync] Loading: Send Tab To Self 2026-10-25 .518: [INFO][Sync] Loading: Edge Hub App Usage 2026-10-25 .519: [INFO][Sync] All data types are ready for configure. 2026-10-25 .519: [INFO][SyncManagerImpl::NudgeForInitialDownload] Initial download nudge for Bookmarks 2026-10-25 .519: [INFO][SyncManagerImpl::NudgeForInitialDownload] Initial download nudge for Device Info 2026-10-25 .519: [INFO][SyncManagerImpl::NudgeForInitialDownload] Initial download nudge for Send Tab To Self 2026-10-25 .519: [INFO][SyncManagerImpl::NudgeForInitialDownload] Initial download nudge for Edge Hub App Usage 2026-10-25 .519: [INFO][SyncManagerImpl::ConfigureSyncer] Types to download: with reason: 1 2026-10-25 .519: [INFO][SyncEngineBackend::DoFinishConfigureDataTypes] Failed to download types: and succeeded types: 2026-10-25 .535: [INFO][Sync] ConfigurationDone, failed: , succeeded: , remaining count: 2 2026-10-25 .535: [INFO][Sync] Prepare to configure types: Device Info, Encryption Keys 2026-10-25 .535: [INFO][SyncManagerImpl::ConfigureSyncer] Types to download: Device Info, Encryption Keys with reason: 1 2026-10-25 .535: [INFO][SyncSchedulerImpl::DoConfigurationSyncCycleJob] Blocked types: and types to download: Device Info, Encryption Keys 2026-10-25 .209: [INFO][SyncEngineBackend::DoFinishConfigureDataTypes] Failed to download types: and succeeded types: Device Info, Encryption Keys 2026-10-25 .210: [INFO][Sync] ConfigurationDone, failed: , succeeded: Device Info, Encryption Keys, remaining count: 1 2026-10-25 .210: [INFO][Sync] Prepare to configure types: Bookmarks, Send Tab To Self, Edge Hub App Usage, Encryption Keys 2026-10-25 .210: [INFO][SyncManagerImpl::ConfigureSyncer] Types to download: Bookmarks, Send Tab To Self, Edge Hub App Usage, Encryption Keys with reason: 1 2026-10-25 .210: [INFO][SyncSchedulerImpl::DoConfigurationSyncCycleJob] Blocked types: and types to download: Bookmarks, Send Tab To Self, Edge Hub App Usage, Encryption Keys 2026-10-25 .347: [INFO][SyncEngineBackend::DoFinishConfigureDataTypes] Failed to download types: and succeeded types: Bookmarks, Send Tab To Self, Edge Hub App Usage, Encryption Keys 2026-10-25 .352: [INFO][Sync] ConfigurationDone, failed: , succeeded: Bookmarks, Send Tab To Self, Edge Hub App Usage, Encryption Keys, remaining count: 0 2026-10-25 .352: [INFO][Sync] Configuration completed, state: 7 2026-10-25 .352: [INFO][Sync] Configured DataTypeManager: Ok 2026-10-25 .353: [INFO][SyncEngineBackend::DoStartSyncing] Start syncing 2026-10-25 .662: [INFO][Sync] SyncState after authenticated was: FeatureCanStart 2026-10-25 .826: [INFO][SyncAuthManager::SetLastAuthError] Current auth error: None 2026-10-25 .826: [INFO][SyncAuthManager::EdgeLogTokenErrorState] Token error with: None for account type: MSA 2026-10-25 .826: [INFO][Sync] Credentials changed for: EdgeSyncKeyDataScope 2026-10-25 .722: [INFO][Sync] Try to start sync engine 2026-10-25 .727: [INFO][SyncAuthManager::SetLastAuthError] Current auth error: None 2026-10-25 .727: [INFO][SyncAuthManager::EdgeLogTokenErrorState] Token error with: None for account type: MSA 2026-10-25 .727: [INFO][Sync] Credentials changed for: EdgeSyncScopeNew 2026-10-25 .727: [INFO][SyncEngineBackend::LoadAndConnectNigoriController] Load and connect Nigori controller 2026-10-25 .727: [INFO][SyncEngineBackend::DoInitialize] Control Types added: 2026-10-25 .727: [INFO][SyncManagerImpl::ConfigureSyncer] Types to download: with reason: 4 2026-10-25 .727: [INFO][SyncEngineBackend::DoUpdateKeyDataCredentials] Update key data credentials 2026-10-25 .727: [INFO][SyncEngineBackend::DoUpdateCredentials] Update credentials 2026-10-25 .727: [INFO][SyncEngineBackend::DoUpdateKeyDataCredentials] Update key data credentials ---------------- 6. SYNC HTTP TRAFFIC (cv_debug.log, last 15 lines) ---------------- file: cv_debug.log lastwrite=10/25/2026 size=14923 {"logTime": "1025/143814", "correlationVector":"pu05vvtUhUEfBeXf4mD7xE.1","action":"SyncServerConnectionManagerRequest", "result":"SYNC_SERVER_OK", "context":{"environment":"Prod_southeastasia_prod-s01-065-apac-southeastasia", "migrationStage":"NotStarted", "server":"akswtt004000016"}} {"logTime": "1025/143814", "correlationVector":"pu05vvtUhUEfBeXf4mD7xE.2","action":"GetUpdates Response", "result":"Success", "context":Received 0 update(s). cV=pu05vvtUhUEfBeXf4mD7xE.0;server=akswtt004000016;cloudType=Consumer;environment=Prod_southeastasia_prod-s01-065-apac-southeastasia;migrationStage=NotStarted} {"logTime": "1025/143814", "correlationVector":"qcdyMn4RC3CepHI7EGr1YA","action":"Commit Request", "result":"", "context":Item count: 1 Contributing types: Device Info} {"logTime": "1025/143815", "correlationVector":"qcdyMn4RC3CepHI7EGr1YA.1","action":"SyncServerConnectionManagerRequest", "result":"SYNC_SERVER_OK", "context":{"environment":"Prod_southeastasia_prod-s01-065-apac-southeastasia", "migrationStage":"NotStarted", "server":"akswtt00400000h"}} {"logTime": "1025/143815", "correlationVector":"qcdyMn4RC3CepHI7EGr1YA.2","action":"Commit Response", "result":"Success", "context":Result: Success. cV=qcdyMn4RC3CepHI7EGr1YA.0;server=akswtt00400000h;cloudType=Consumer;environment=Prod_southeastasia_prod-s01-065-apac-southeastasia;migrationStage=NotStarted} {"logTime": "1025/143839", "correlationVector":"wz69+d7kNO1V84QeM3r+qw","action":"Initial GetUpdates", "result":"", "context":Reason: RECONFIGURATION. cV=wz69+d7kNO1V84QeM3r+qw} {"logTime": "1025/143839", "correlationVector":"wz69+d7kNO1V84QeM3r+qw.5","action":"GetUpdates Response", "result":"Success", "context":Received 73 update(s). cV=wz69+d7kNO1V84QeM3r+qw.0;server=akswtt00400000z;cloudType=Consumer;environment=Prod_southeastasia_prod-s01-065-apac-southeastasia;migrationStage=NotStarted} {"logTime": "1025/143839", "correlationVector":"pu05vvtUhUEfBeXf4mD7xE","action":"Normal GetUpdate request", "result":"", "context":cV=pu05vvtUhUEfBeXf4mD7xE Nudged types: Device Info Refresh requested types: Bookmarks, Extensions, Extension settings, Device Info, User Consents, Send Tab To Self, Web Apps, Edge Hub App Usage, Encryption Keys} {"logTime": "1025/143839", "correlationVector":"pu05vvtUhUEfBeXf4mD7xE.2","action":"GetUpdates Response", "result":"Success", "context":Received 0 update(s). cV=pu05vvtUhUEfBeXf4mD7xE.0;server=akswtt004000016;cloudType=Consumer;environment=Prod_southeastasia_prod-s01-065-apac-southeastasia;migrationStage=NotStarted} {"logTime": "1025/143839", "correlationVector":"qcdyMn4RC3CepHI7EGr1YA","action":"Commit Request", "result":"", "context":Item count: 1 Contributing types: Device Info} {"logTime": "1025/143839", "correlationVector":"qcdyMn4RC3CepHI7EGr1YA.2","action":"Commit Response", "result":"Success", "context":Result: Success. cV=qcdyMn4RC3CepHI7EGr1YA.0;server=akswtt00400000h;cloudType=Consumer;environment=Prod_southeastasia_prod-s01-065-apac-southeastasia;migrationStage=NotStarted} ---------------- 7. SYNC DATA STORE ---------------- LevelDB files=6 totalKB=74 newest=10/25/2026 Nigori.bin present, size=2310 ---------------- 8. NETWORK / PROXY ---------------- ProxyEnable : 0 ProxyServer : :7890 AutoConfigURL: ipconfig summary: Ethernet adapter ��̫��: Media State . . . . . . . . . . . : Media disconnected Media State . . . . . . . . . . . : Media disconnected Media State . . . . . . . . . . . : Media disconnected IPv6 Address. . . . . . . . . . . : Temporary IPv6 Address. . . . . . : Link-local IPv6 Address . . . . . : IPv4 Address. . . . . . . . . . . : Default Gateway . . . . . . . . . : connectivity tests: DNS edge.microsoft.com -> , TCP443 edge.microsoft.com -> True DNS login.microsoftonline.com -> , TCP443 login.microsoftonline.com -> True DNS login.live.com -> , TCP443 login.live.com -> True NCSI probe body: Microsoft Connect Test ---------------- 9. WHAT THIS FILE DOES NOT CONTAIN ---------------- The live edge://sync-internals panel (Transport State / Server Environment) is in-memory only. To capture it: open edge://sync-internals, click 'Dump status', and if it downloads a file it will land in your Downloads folder, which is also readable. ================ END ================