Loading Kernel Symbols .. Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. Run !sym noisy before .reload to track down problems loading symbols. ............................................................. ................................................................ ................................................................ ........................................... Loading User Symbols Loading unloaded module list ................... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: ffffbf0690726010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff8001fab8210, The pointer into responsible device driver module (e.g. owner tag). Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000004, Optional internal context dependent data. Debugging Details: ------------------ Unable to load image nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 1031 Key : Analysis.Elapsed.mSec Value: 7125 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 406 Key : Analysis.Init.Elapsed.mSec Value: 21495 Key : Analysis.Memory.CommitPeak.Mb Value: 92 Key : Analysis.Version.DbgEng Value: 10.0.29547.1002 Key : Analysis.Version.Description Value: 10.2602.27.2 amd64fre Key : Analysis.Version.Ext Value: 1.2602.27.2 Key : Bugcheck.Code.LegacyAPI Value: 0x116 Key : Bugcheck.Code.TargetModel Value: 0x116 Key : Dump.Attributes.AsUlong Value: 0x21808 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0x0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: 0x116_IMAGE_nvlddmkm.sys Key : Failure.Exception.IP.Address Value: 0xfffff8001fab8210 Key : Failure.Exception.IP.Module Value: nvlddmkm Key : Failure.Exception.IP.Offset Value: 0x1958210 Key : Failure.Hash Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Key : Faulting.IP.Type Value: Paged Key : Hypervisor.Enlightenments.ValueHex Value: 0x7497cf94 Key : Hypervisor.Flags.AnyHypervisorPresent Value: 1 Key : Hypervisor.Flags.ApicEnlightened Value: 1 Key : Hypervisor.Flags.ApicVirtualizationAvailable Value: 0 Key : Hypervisor.Flags.AsyncMemoryHint Value: 0 Key : Hypervisor.Flags.CoreSchedulerRequested Value: 0 Key : Hypervisor.Flags.CpuManager Value: 1 Key : Hypervisor.Flags.DeprecateAutoEoi Value: 0 Key : Hypervisor.Flags.DynamicCpuDisabled Value: 1 Key : Hypervisor.Flags.Epf Value: 0 Key : Hypervisor.Flags.ExtendedProcessorMasks Value: 1 Key : Hypervisor.Flags.HardwareMbecAvailable Value: 1 Key : Hypervisor.Flags.MaxBankNumber Value: 0 Key : Hypervisor.Flags.MemoryZeroingControl Value: 1 Key : Hypervisor.Flags.NoExtendedRangeFlush Value: 0 Key : Hypervisor.Flags.NoNonArchCoreSharing Value: 1 Key : Hypervisor.Flags.Phase0InitDone Value: 1 Key : Hypervisor.Flags.PowerSchedulerQos Value: 0 Key : Hypervisor.Flags.RootScheduler Value: 0 Key : Hypervisor.Flags.SynicAvailable Value: 1 Key : Hypervisor.Flags.UseQpcBias Value: 0 Key : Hypervisor.Flags.Value Value: 38670575 Key : Hypervisor.Flags.ValueHex Value: 0x24e10ef Key : Hypervisor.Flags.VpAssistPage Value: 1 Key : Hypervisor.Flags.VsmAvailable Value: 1 Key : Hypervisor.RootFlags.AccessStats Value: 1 Key : Hypervisor.RootFlags.CrashdumpEnlightened Value: 1 Key : Hypervisor.RootFlags.CreateVirtualProcessor Value: 1 Key : Hypervisor.RootFlags.DisableHyperthreading Value: 0 Key : Hypervisor.RootFlags.HostTimelineSync Value: 1 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled Value: 0 Key : Hypervisor.RootFlags.IsHyperV Value: 1 Key : Hypervisor.RootFlags.LivedumpEnlightened Value: 1 Key : Hypervisor.RootFlags.MapDeviceInterrupt Value: 1 Key : Hypervisor.RootFlags.MceEnlightened Value: 1 Key : Hypervisor.RootFlags.Nested Value: 0 Key : Hypervisor.RootFlags.StartLogicalProcessor Value: 1 Key : Hypervisor.RootFlags.Value Value: 1015 Key : Hypervisor.RootFlags.ValueHex Value: 0x3f7 Key : WER.System.BIOSRevision Value: 5.36.0.0 BUGCHECK_CODE: 116 BUGCHECK_P1: ffffbf0690726010 BUGCHECK_P2: fffff8001fab8210 BUGCHECK_P3: ffffffffc000009a BUGCHECK_P4: 4 FILE_IN_CAB: 061626-15343-01.dmp TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b DUMP_FILE_ATTRIBUTES: 0x21808 Kernel Generated Triage Dump FAULTING_THREAD: ffffbf0677fdd040VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffbf0690726010 Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found. PROCESS_OBJECT: 0000000000000004BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 (!blackboxwinlogon) (!blackboxwinlogonnotify) CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System IP_IN_PAGED_CODE: nvlddmkm+1958210 fffff800`1fab8210 488b05295ea1ff mov rax,qword ptr [nvlddmkm+0x136e040 (fffff800`1f4ce040)] STACK_TEXT: ffff9685`be467248 fffff800`19646d5d : 00000000`00000116 ffffbf06`90726010 fffff800`1fab8210 ffffffff`c000009a : nt!KeBugCheckEx ffff9685`be467250 fffff800`198b45c4 : fffff800`1fab8210 ffffbf06`68e50010 00000000`00002000 ffffbf06`68e500d0 : dxgkrnl!TdrBugcheckOnTimeout+0x101 ffff9685`be467290 fffff800`19655e3e : ffffbf06`6c164000 00000000`00000000 00000000`00000004 00000000`00000000 : dxgkrnl!ADAPTER_RENDER::Reset+0x220 ffff9685`be4672c0 fffff800`196929c5 : ffffbf06`00000100 00000000`00000000 ffff9685`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x58a ffff9685`be467350 fffff800`19692b22 : ffffbf06`56c69830 ffffbf06`4e6bcfb0 00000000`00000000 ffff9685`be40e900 : dxgkrnl!TdrResetFromTimeout+0x15 ffff9685`be467380 fffff800`878ea57b : ffffbf06`77fdd040 ffffbf06`4e844ae0 ffffbf06`4e844a00 ffffbf06`4e844ae0 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22 ffff9685`be4673c0 fffff800`87a8173a : ffffbf06`77fdd040 ffffbf06`77fdd040 fffff800`878ea0c0 ffffbf06`4e844ae0 : nt!ExpWorkerThread+0x4bb ffff9685`be467570 fffff800`87caa594 : ffff9880`c59e2180 ffffbf06`77fdd040 fffff800`87a816e0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a ffff9685`be4675c0 00000000`00000000 : ffff9685`be468000 ffff9685`be461000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34 SYMBOL_NAME: nvlddmkm+1958210 MODULE_NAME: nvlddmkmIMAGE_NAME: nvlddmkm.sys STACK_COMMAND: .process /r /p 0xffffbf064e554040; .thread /r /p 0xffffbf0677fdd040 ; kbFAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Followup: MachineOwner ---------