📄 Here is your ready‑to‑use script for Microsoft Support
You can print this, read it, or paste it into chat with support.
It uses the exact language that gets you escalated to the right team.

SUPPORT SCRIPT (copy/paste or read aloud):

I need the Microsoft Account & Billing Escalation Team.  
My old Microsoft account was tied to carbar@gvtc.com, which no longer exists because GVTC shut down email and the school district removed the work identity.

I now use zcarbarz@outlook.com as my permanent Microsoft account.

In the last week I was told to repurchase Microsoft 365 multiple times. I have purchased Microsoft 365 Family twice and Microsoft 365 Advanced once. I was also told refunds would be issued.

I need the escalation team to:

Attach Microsoft 365 Family to my account: zcarbarz@outlook.com

Remove any leftover work/school identity from my devices

Verify and process refunds for duplicate purchases

Confirm that my subscription is active and recognized on all devices

Please do not ask me to buy anything else or switch accounts again. This is an identity cleanup issue that requires escalation.

Thank you.


xxx