id	type1	Activity_Date	persid	call_req_id	first_name	last_name	ref_num	TeamName	time_stamp	type	Time_Taken
2790576	I	51:55.0	alg:2790576	cr:421034	Kevin	Smith	9607	 from Open 	1657029115	ST	NULL
2790578	I	05:56.0	alg:2790578	cr:421034	Kevin	Smith	9607	 from Hold 	1657029956	ST	841
2790580	I	09:13.0	alg:2790580	cr:421034	Kevin	Smith	9607	 from Open 	1657030153	ST	197
2790581	I	13:17.0	alg:2790581	cr:421034	Kevin	Smith	9607	 from Acknowledged 	1657030397	ST	244