Agent_Session_ID,Agent_No,Agent_Name,Team_No,Bus_No,StateIndex,Start_Date,Working,Available,Outstate_Code,Outstate,Log_State,Skill_No,Skill_Name,Duration,End_Date  166413780696,25394407,Skybox Support,5618680,4602511,1,9/29/2021 1:21:32 PM,0,0,0,,0,,,3,9/29/2021 1:21:32 PM  166413780696,25394407,Skybox Support,5618680,4602511,2,9/29/2021 1:21:32 PM,0,0,0,,1,,,413140,9/29/2021 1:28:25 PM  166413780696,25394407,Skybox Support,5618680,4602511,3,9/29/2021 1:28:25 PM,0,1,0,,1,,,13,9/29/2021 1:28:25 PM  166413780696,25394407,Skybox Support,5618680,4602511,4,9/29/2021 1:28:25 PM,0,0,-8,CallbackPending,1,,,5493,9/29/2021 1:28:31 PM  166413780696,25394407,Skybox Support,5618680,4602511,5,9/29/2021 1:28:31 PM,0,1,0,,1,,,697186,9/29/2021 1:40:08 PM  166413780696,25394407,Skybox Support,5618680,4602511,6,9/29/2021 1:40:08 PM,0,0,185,Break,1,,,334526,9/29/2021 1:45:43 PM  166413780696,25394407,Skybox Support,5618680,4602511,7,9/29/2021 1:45:43 PM,0,1,0,,1,,,13,9/29/2021 1:45:43 PM  166413780696,25394407,Skybox Support,5618680,4602511,8,9/29/2021 1:45:43 PM,0,0,-8,CallbackPending,1,,,9843,9/29/2021 1:45:53 PM  166413780696,25394407,Skybox Support,5618680,4602511,9,9/29/2021 1:45:53 PM,0,0,187,After Call Work,1,11855095,PreQueue NO AGENT,35040,9/29/2021 1:46:28 PM  166413780696,25394407,Skybox Support,5618680,4602511,10,9/29/2021 1:46:28 PM,0,1,0,,1,,,2970,9/29/2021 1:46:31 PM  166413780696,25394407,Skybox Support,5618680,4602511,11,9/29/2021 1:46:31 PM,0,0,185,Break,1,,,96756,9/29/2021 1:48:07 PM  166413780696,25394407,Skybox Support,5618680,4602511,12,9/29/2021 1:48:07 PM,0,1,0,,1,,,13,9/29/2021 1:48:07 PM  166413780696,25394407,Skybox Support,5618680,4602511,13,9/29/2021 1:48:07 PM,0,0,-8,CallbackPending,1,,,7020,9/29/2021 1:48:14 PM  166413780696,25394407,Skybox Support,5618680,4602511,14,9/29/2021 1:48:14 PM,1,0,0,,1,11855095,PreQueue NO AGENT,10073,9/29/2021 1:48:24 PM  166413780696,25394407,Skybox Support,5618680,4602511,15,9/29/2021 1:48:24 PM,0,0,187,After Call Work,1,11855095,PreQueue NO AGENT,44213,9/29/2021 1:49:09 PM  166413780696,25394407,Skybox Support,5618680,4602511,16,9/29/2021 1:49:09 PM,0,1,0,,1,,,2513,9/29/2021 1:49:11 PM  166413780696,25394407,Skybox Support,5618680,4602511,17,9/29/2021 1:49:11 PM,0,0,185,Break,1,,,824686,9/29/2021 2:02:56 PM  166413780696,25394407,Skybox Support,5618680,4602511,18,9/29/2021 2:02:56 PM,0,1,0,,1,,,23,9/29/2021 2:02:56 PM  166413780696,25394407,Skybox Support,5618680,4602511,19,9/29/2021 2:02:56 PM,0,0,-8,CallbackPending,1,,,9173,9/29/2021 2:03:05 PM  166413780696,25394407,Skybox Support,5618680,4602511,20,9/29/2021 2:03:05 PM,1,0,0,,1,11855198,Retention Portal,1436,9/29/2021 2:03:06 PM  166413780696,25394407,Skybox Support,5618680,4602511,21,9/29/2021 2:03:06 PM,0,1,0,,1,,,16,9/29/2021 2:03:06 PM  166413780696,25394407,Skybox Support,5618680,4602511,22,9/29/2021 2:03:06 PM,0,0,-8,CallbackPending,1,,,10696,9/29/2021 2:03:17 PM  166413780696,25394407,Skybox Support,5618680,4602511,23,9/29/2021 2:03:17 PM,1,0,0,,1,11855095,PreQueue NO AGENT,2730,9/29/2021 2:03:20 PM  166413780696,25394407,Skybox Support,5618680,4602511,24,9/29/2021 2:03:20 PM,0,0,187,After Call Work,1,11855095,PreQueue NO AGENT,6760,9/29/2021 2:03:27 PM  166413780696,25394407,Skybox Support,5618680,4602511,25,9/29/2021 2:03:27 PM,0,1,0,,1,,,2930,9/29/2021 2:03:30 PM  166413780696,25394407,Skybox Support,5618680,4602511,26,9/29/2021 2:03:30 PM,0,0,185,Break,1,,,68193,9/29/2021 2:04:38 PM  166413780696,25394407,Skybox Support,5618680,4602511,27,9/29/2021 2:04:38 PM,0,1,0,,1,,,13,9/29/2021 2:04:38 PM  166413780696,25394407,Skybox Support,5618680,4602511,28,9/29/2021 2:04:38 PM,0,0,-8,CallbackPending,1,,,7093,9/29/2021 2:04:45 PM  166413780696,25394407,Skybox Support,5618680,4602511,29,9/29/2021 2:04:45 PM,0,0,187,After Call Work,1,11855095,PreQueue NO AGENT,3673,9/29/2021 2:04:49 PM  166413780696,25394407,Skybox Support,5618680,4602511,30,9/29/2021 2:04:49 PM,0,1,0,,1,,,2920,9/29/2021 2:04:51 PM  166413780696,25394407,Skybox Support,5618680,4602511,31,9/29/2021 2:04:51 PM,0,0,185,Break,1,,,286556,9/29/2021 2:09:38 PM  166413780696,25394407,Skybox Support,5618680,4602511,32,9/29/2021 2:09:38 PM,0,1,0,,1,,,10,9/29/2021 2:09:38 PM  166413780696,25394407,Skybox Support,5618680,4602511,33,9/29/2021 2:09:38 PM,0,0,-8,CallbackPending,1,,,14906,9/29/2021 2:09:53 PM  166413780696,25394407,Skybox Support,5618680,4602511,34,9/29/2021 2:09:53 PM,1,0,0,,1,11855095,PreQueue NO AGENT,1766,9/29/2021 2:09:55 PM  166413780696,25394407,Skybox Support,5618680,4602511,35,9/29/2021 2:09:55 PM,0,0,187,After Call Work,1,11855095,PreQueue NO AGENT,156000,9/29/2021 2:12:31 PM  166413780696,25394407,Skybox Support,5618680,4602511,36,9/29/2021 2:12:31 PM,0,1,0,,1,,,13,9/29/2021 2:12:31 PM  166413780696,25394407,Skybox Support,5618680,4602511,37,9/29/2021 2:12:31 PM,0,0,-8,CallbackPending,1,,,7340,9/29/2021 2:12:38 PM  166413780696,25394407,Skybox Support,5618680,4602511,38,9/29/2021 2:12:38 PM,0,0,187,After Call Work,1,11855095,PreQueue NO AGENT,2980,9/29/2021 2:12:41 PM  166413780696,25394407,Skybox Support,5618680,4602511,39,9/29/2021 2:12:41 PM,0,1,0,,1,,,55460,9/29/2021 2:13:36 PM  166413780696,25394407,Skybox Support,5618680,4602511,40,9/29/2021 2:13:36 PM,0,0,-3,InboundPending,1,,,886,9/29/2021 2:13:37 PM  166413780696,25394407,Skybox Support,5618680,4602511,41,9/29/2021 2:13:37 PM,1,0,0,,1,11855095,PreQueue NO AGENT,3636,9/29/2021 2:13:41 PM  166413780696,25394407,Skybox Support,5618680,4602511,42,9/29/2021 2:13:41 PM,0,0,187,After Call Work,1,11855095,PreQueue NO AGENT,8296,9/29/2021 2:13:49 PM  166413780696,25394407,Skybox Support,5618680,4602511,43,9/29/2021 2:13:49 PM,0,1,0,,1,,,2630,9/29/2021 2:13:52 PM  166413780696,25394407,Skybox Support,5618680,4602511,44,9/29/2021 2:13:52 PM,0,0,185,Break,1,,,41646,9/29/2021 2:14:34 PM  166413780696,25394407,Skybox Support,5618680,4602511,45,9/29/2021 2:14:34 PM,0,1,0,,1,,,13,9/29/2021 2:14:34 PM  166413780696,25394407,Skybox Support,5618680,4602511,46,9/29/2021 2:14:34 PM,0,0,-8,CallbackPending,1,,,8080,9/29/2021 2:14:42 PM  166413780696,25394407,Skybox Support,5618680,4602511,47,9/29/2021 2:14:42 PM,1,0,0,,1,11855095,PreQueue NO AGENT,3723,9/29/2021 2:14:45 PM  166413780696,25394407,Skybox Support,5618680,4602511,48,9/29/2021 2:14:45 PM,0,0,187,After Call Work,1,11855095,PreQueue NO AGENT,2250,9/29/2021 2:14:48 PM  166413780696,25394407,Skybox Support,5618680,4602511,49,9/29/2021 2:14:48 PM,0,1,0,,1,,,111770,9/29/2021 2:16:39 PM  166413780696,25394407,Skybox Support,5618680,4602511,50,9/29/2021 2:16:39 PM,0,0,-3,InboundPending,1,,,910,9/29/2021 2:16:40 PM  166413780696,25394407,Skybox Support,5618680,4602511,51,9/29/2021 2:16:40 PM,1,0,0,,1,11855095,PreQueue NO AGENT,2993,9/29/2021 2:16:43 PM  166413780696,25394407,Skybox Support,5618680,4602511,52,9/29/2021 2:16:43 PM,0,0,187,After Call Work,1,11855095,PreQueue NO AGENT,3173,9/29/2021 2:16:47 PM  166413780696,25394407,Skybox Support,5618680,4602511,53,9/29/2021 2:16:47 PM,0,1,0,,1,,,1933,9/29/2021 2:16:48 PM  166413780696,25394407,Skybox Support,5618680,4602511,54,9/29/2021 2:16:48 PM,0,0,185,Break,1,,,58950,9/29/2021 2:17:47 PM  166413780696,25394407,Skybox Support,5618680,4602511,55,9/29/2021 2:17:47 PM,0,1,0,,1,,,10,9/29/2021 2:17:47 PM  166413780696,25394407,Skybox Support,5618680,4602511,56,9/29/2021 2:17:47 PM,0,0,-8,CallbackPending,1,,,5836,9/29/2021 2:17:53 PM  166413780696,25394407,Skybox Support,5618680,4602511,57,9/29/2021 2:17:53 PM,1,0,0,,1,11855095,PreQueue NO AGENT,750,9/29/2021 2:17:54 PM  166413780696,25394407,Skybox Support,5618680,4602511,58,9/29/2021 2:17:54 PM,0,0,187,After Call Work,1,11855095,PreQueue NO AGENT,36873,9/29/2021 2:18:31 PM  166413780696,25394407,Skybox Support,5618680,4602511,59,9/29/2021 2:18:31 PM,0,1,0,,1,,,2163,9/29/2021 2:18:33 PM  166413780696,25394407,Skybox Support,5618680,4602511,60,9/29/2021 2:18:33 PM,0,0,185,Break,1,,,187280,9/29/2021 2:21:40 PM  166413780696,25394407,Skybox Support,5618680,4602511,61,9/29/2021 2:21:40 PM,0,1,0,,1,,,10,9/29/2021 2:21:40 PM  166413780696,25394407,Skybox Support,5618680,4602511,62,9/29/2021 2:21:40 PM,0,0,-8,CallbackPending,1,,,4956,9/29/2021 2:21:45 PM  166413780696,25394407,Skybox Support,5618680,4602511,63,9/29/2021 2:21:45 PM,0,0,187,After Call Work,1,11855095,PreQueue NO AGENT,2620,9/29/2021 2:21:48 PM  166413780696,25394407,Skybox Support,5618680,4602511,64,9/29/2021 2:21:48 PM,0,1,0,,1,,,2326,9/29/2021 2:21:50 PM  166413780696,25394407,Skybox Support,5618680,4602511,65,9/29/2021 2:21:50 PM,0,0,185,Break,1,,,10300920,9/29/2021 5:13:31 PM  166413780696,25394407,Skybox Support,5618680,4602511,66,9/29/2021 5:13:31 PM,0,0,0,,2,,,0,9/29/2021 5:13:31 PM  166413806951,25395234,Shaina Rieske,5618680,4602511,1,9/29/2021 3:25:02 PM,0,0,0,,0,,,3,9/29/2021 3:25:02 PM  166413806951,25395234,Shaina Rieske,5618680,4602511,2,9/29/2021 3:25:02 PM,0,0,0,,1,,,7214726,9/29/2021 5:25:16 PM  166413806951,25395234,Shaina Rieske,5618680,4602511,3,9/29/2021 5:25:16 PM,0,0,0,,2,,,0,9/29/2021 5:25:16 PM  166413844947,25394407,Skybox Support,5618680,4602511,1,9/29/2021 5:25:22 PM,0,0,0,,0,,,0,9/29/2021 5:25:22 PM  166413844947,25394407,Skybox Support,5618680,4602511,2,9/29/2021 5:25:22 PM,0,0,0,,1,,,22386,9/29/2021 5:25:44 PM  166413844947,25394407,Skybox Support,5618680,4602511,3,9/29/2021 5:25:44 PM,0,1,0,,1,,,26,9/29/2021 5:25:44 PM  166413844947,25394407,Skybox Support,5618680,4602511,4,9/29/2021 5:25:44 PM,0,0,-8,CallbackPending,1,,,11083,9/29/2021 5:25:55 PM  166413844947,25394407,Skybox Support,5618680,4602511,5,9/29/2021 5:25:55 PM,0,1,0,,1,,,16783,9/29/2021 5:26:12 PM  166413844947,25394407,Skybox Support,5618680,4602511,6,9/29/2021 5:26:12 PM,0,0,-3,InboundPending,1,,,2113,9/29/2021 5:26:14 PM  166413844947,25394407,Skybox Support,5618680,4602511,7,9/29/2021 5:26:14 PM,1,0,0,,1,11855187,Retention,3360,9/29/2021 5:26:18 PM  166413844947,25394407,Skybox Support,5618680,4602511,8,9/29/2021 5:26:18 PM,0,1,0,,1,,,1853,9/29/2021 5:26:19 PM  166413844947,25394407,Skybox Support,5618680,4602511,9,9/29/2021 5:26:19 PM,0,0,185,Break,1,,,60666,9/29/2021 5:27:20 PM  166413844947,25394407,Skybox Support,5618680,4602511,10,9/29/2021 5:27:20 PM,0,1,0,,1,,,13,9/29/2021 5:27:20 PM  166413844947,25394407,Skybox Support,5618680,4602511,11,9/29/2021 5:27:20 PM,0,0,-8,CallbackPending,1,,,4496,9/29/2021 5:27:25 PM  166413844947,25394407,Skybox Support,5618680,4602511,12,9/29/2021 5:27:25 PM,0,1,0,,1,,,174826,9/29/2021 5:30:19 PM  166413844947,25394407,Skybox Support,5618680,4602511,13,9/29/2021 5:30:19 PM,0,0,185,Break,1,,,1520100,9/29/2021 5:55:39 PM  166413844947,25394407,Skybox Support,5618680,4602511,14,9/29/2021 5:55:39 PM,0,1,0,,1,,,10,9/29/2021 5:55:39 PM  166413844947,25394407,Skybox Support,5618680,4602511,15,9/29/2021 5:55:39 PM,0,0,-3,InboundPending,1,,,850,9/29/2021 5:55:40 PM  166413844947,25394407,Skybox Support,5618680,4602511,16,9/29/2021 5:55:40 PM,1,0,0,,1,11855182,Support Billing,10850,9/29/2021 5:55:51 PM  166413844947,25394407,Skybox Support,5618680,4602511,17,9/29/2021 5:55:51 PM,0,1,0,,1,,,4543,9/29/2021 5:55:56 PM  166413844947,25394407,Skybox Support,5618680,4602511,18,9/29/2021 5:55:56 PM,0,0,185,Break,1,,,88956,9/29/2021 5:57:25 PM  166413844947,25394407,Skybox Support,5618680,4602511,19,9/29/2021 5:57:25 PM,0,1,0,,1,,,10,9/29/2021 5:57:25 PM  166413844947,25394407,Skybox Support,5618680,4602511,20,9/29/2021 5:57:25 PM,0,0,-3,InboundPending,1,,,2020,9/29/2021 5:57:27 PM  166413844947,25394407,Skybox Support,5618680,4602511,21,9/29/2021 5:57:27 PM,1,0,0,,1,11855187,Retention,6530,9/29/2021 5:57:33 PM  166413844947,25394407,Skybox Support,5618680,4602511,22,9/29/2021 5:57:33 PM,0,1,0,,1,,,449893,9/29/2021 6:05:03 PM  166413844947,25394407,Skybox Support,5618680,4602511,23,9/29/2021 6:05:03 PM,0,0,185,Break,1,,,224513,9/29/2021 6:08:48 PM  166413844947,25394407,Skybox Support,5618680,4602511,24,9/29/2021 6:08:48 PM,0,1,0,,1,,,13,9/29/2021 6:08:48 PM  166413844947,25394407,Skybox Support,5618680,4602511,25,9/29/2021 6:08:48 PM,0,0,-8,CallbackPending,1,,,8156,9/29/2021 6:08:56 PM  166413844947,25394407,Skybox Support,5618680,4602511,26,9/29/2021 6:08:56 PM,1,0,0,,1,11855187,Retention,2523,9/29/2021 6:08:58 PM  166413844947,25394407,Skybox Support,5618680,4602511,27,9/29/2021 6:08:58 PM,0,1,0,,1,,,343433,9/29/2021 6:14:42 PM  166413844947,25394407,Skybox Support,5618680,4602511,28,9/29/2021 6:14:42 PM,0,0,-3,InboundPending,1,,,2540,9/29/2021 6:14:44 PM  166413844947,25394407,Skybox Support,5618680,4602511,29,9/29/2021 6:14:44 PM,1,0,0,,1,11855112,Support Activations,8146,9/29/2021 6:14:52 PM  166413844947,25394407,Skybox Support,5618680,4602511,30,9/29/2021 6:14:52 PM,0,0,187,After Call Work,1,11855112,Support Activations,3820,9/29/2021 6:14:56 PM  166413844947,25394407,Skybox Support,5618680,4602511,31,9/29/2021 6:14:56 PM,0,1,0,,1,,,2270,9/29/2021 6:14:59 PM  166413844947,25394407,Skybox Support,5618680,4602511,32,9/29/2021 6:14:59 PM,0,0,185,Break,1,,,309863,9/29/2021 6:20:08 PM  166413844947,25394407,Skybox Support,5618680,4602511,33,9/29/2021 6:20:08 PM,0,1,0,,1,,,10,9/29/2021 6:20:08 PM  166413844947,25394407,Skybox Support,5618680,4602511,34,9/29/2021 6:20:08 PM,0,0,-3,InboundPending,1,,,846,9/29/2021 6:20:09 PM  166413844947,25394407,Skybox Support,5618680,4602511,35,9/29/2021 6:20:09 PM,1,0,0,,1,11855182,Support Billing,4203,9/29/2021 6:20:13 PM  166413844947,25394407,Skybox Support,5618680,4602511,36,9/29/2021 6:20:13 PM,0,1,0,,1,,,145556,9/29/2021 6:22:39 PM  166413844947,25394407,Skybox Support,5618680,4602511,37,9/29/2021 6:22:39 PM,0,0,185,Break,1,,,95916,9/29/2021 6:24:15 PM  166413844947,25394407,Skybox Support,5618680,4602511,38,9/29/2021 6:24:15 PM,0,1,0,,1,,,10,9/29/2021 6:24:15 PM  166413844947,25394407,Skybox Support,5618680,4602511,39,9/29/2021 6:24:15 PM,0,0,-8,CallbackPending,1,,,14560,9/29/2021 6:24:30 PM  166413844947,25394407,Skybox Support,5618680,4602511,40,9/29/2021 6:24:30 PM,1,0,0,,1,11855193,Support Beta,4723,9/29/2021 6:24:34 PM  166413844947,25394407,Skybox Support,5618680,4602511,41,9/29/2021 6:24:34 PM,0,1,0,,1,,,6036,9/29/2021 6:24:40 PM  166413844947,25394407,Skybox Support,5618680,4602511,42,9/29/2021 6:24:40 PM,0,0,185,Break,1,,,56323,9/29/2021 6:25:37 PM  166413844947,25394407,Skybox Support,5618680,4602511,43,9/29/2021 6:25:37 PM,0,1,0,,1,,,13,9/29/2021 6:25:37 PM  166413844947,25394407,Skybox Support,5618680,4602511,44,9/29/2021 6:25:37 PM,0,0,-3,InboundPending,1,,,653,9/29/2021 6:25:37 PM  166413844947,25394407,Skybox Support,5618680,4602511,45,9/29/2021 6:25:37 PM,1,0,0,,1,11855112,Support Activations,4963,9/29/2021 6:25:42 PM  166413844947,25394407,Skybox Support,5618680,4602511,46,9/29/2021 6:25:42 PM,0,0,187,After Call Work,1,11855112,Support Activations,8006,9/29/2021 6:25:50 PM  166413844947,25394407,Skybox Support,5618680,4602511,47,9/29/2021 6:25:50 PM,0,1,0,,1,,,33,9/29/2021 6:25:50 PM  166413844947,25394407,Skybox Support,5618680,4602511,48,9/29/2021 6:25:50 PM,0,0,-3,InboundPending,1,,,653,9/29/2021 6:25:51 PM  166413844947,25394407,Skybox Support,5618680,4602511,49,9/29/2021 6:25:51 PM,1,0,0,,1,11855112,Support Activations,6273,9/29/2021 6:25:57 PM  166413844947,25394407,Skybox Support,5618680,4602511,50,9/29/2021 6:25:57 PM,0,0,187,After Call Work,1,11855112,Support Activations,2563,9/29/2021 6:26:00 PM  166413844947,25394407,Skybox Support,5618680,4602511,51,9/29/2021 6:26:00 PM,0,1,0,,1,,,2243,9/29/2021 6:26:02 PM  166413844947,25394407,Skybox Support,5618680,4602511,52,9/29/2021 6:26:02 PM,0,0,185,Break,1,,,448370,9/29/2021 6:33:30 PM  166413844947,25394407,Skybox Support,5618680,4602511,53,9/29/2021 6:33:30 PM,0,1,0,,1,,,13,9/29/2021 6:33:30 PM  166413844947,25394407,Skybox Support,5618680,4602511,54,9/29/2021 6:33:30 PM,0,0,-8,CallbackPending,1,,,7350,9/29/2021 6:33:38 PM  166413844947,25394407,Skybox Support,5618680,4602511,55,9/29/2021 6:33:38 PM,0,1,0,,1,,,94926,9/29/2021 6:35:13 PM  166413844947,25394407,Skybox Support,5618680,4602511,56,9/29/2021 6:35:13 PM,0,0,185,Break,1,,,5461826,9/29/2021 8:06:15 PM  166413844947,25394407,Skybox Support,5618680,4602511,57,9/29/2021 8:06:15 PM,0,0,0,,1,,,776,9/29/2021 8:06:15 PM  166413844947,25394407,Skybox Support,5618680,4602511,58,9/29/2021 8:06:15 PM,0,0,0,,2,,,0,9/29/2021 8:06:15 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,1,9/29/2021 7:58:13 PM,0,0,0,,0,,,0,9/29/2021 7:58:13 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,2,9/29/2021 7:58:13 PM,0,0,0,,1,,,18283,9/29/2021 7:58:32 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,3,9/29/2021 7:58:32 PM,0,1,0,,1,,,13,9/29/2021 7:58:32 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,4,9/29/2021 7:58:32 PM,0,0,-8,CallbackPending,1,,,13156,9/29/2021 7:58:45 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,5,9/29/2021 7:58:45 PM,1,0,0,,1,11855187,Retention,1980,9/29/2021 7:58:47 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,6,9/29/2021 7:58:47 PM,0,1,0,,1,,,368276,9/29/2021 8:04:55 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,7,9/29/2021 8:04:55 PM,0,0,185,Break,1,,,56753,9/29/2021 8:05:52 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,8,9/29/2021 8:05:52 PM,0,1,0,,1,,,13,9/29/2021 8:05:52 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,9,9/29/2021 8:05:52 PM,0,0,-3,InboundPending,1,,,1946,9/29/2021 8:05:54 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,10,9/29/2021 8:05:54 PM,1,0,0,,1,11855120,Retention Contract,7400,9/29/2021 8:06:01 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,11,9/29/2021 8:06:01 PM,0,1,0,,1,,,4266,9/29/2021 8:06:06 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,12,9/29/2021 8:06:06 PM,0,0,185,Break,1,,,53440,9/29/2021 8:06:59 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,13,9/29/2021 8:06:59 PM,0,1,0,,1,,,13,9/29/2021 8:06:59 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,14,9/29/2021 8:06:59 PM,0,0,-8,CallbackPending,1,,,10616,9/29/2021 8:07:10 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,15,9/29/2021 8:07:10 PM,1,0,0,,1,11855120,Retention Contract,1976,9/29/2021 8:07:12 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,16,9/29/2021 8:07:12 PM,0,1,0,,1,,,2943,9/29/2021 8:07:15 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,17,9/29/2021 8:07:15 PM,0,0,185,Break,1,,,264896,9/29/2021 8:11:39 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,18,9/29/2021 8:11:39 PM,0,1,0,,1,,,8000,9/29/2021 8:11:47 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,19,9/29/2021 8:11:47 PM,0,0,185,Break,1,,,4450,9/29/2021 8:11:52 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,20,9/29/2021 8:11:52 PM,0,1,0,,1,,,14846,9/29/2021 8:12:07 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,21,9/29/2021 8:12:07 PM,0,0,185,Break,1,,,52423,9/29/2021 8:12:59 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,22,9/29/2021 8:12:59 PM,0,1,0,,1,,,10,9/29/2021 8:12:59 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,23,9/29/2021 8:12:59 PM,0,0,-8,CallbackPending,1,,,18130,9/29/2021 8:13:17 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,24,9/29/2021 8:13:17 PM,0,0,187,After Call Work,1,11855127,Sales Inbound,15370,9/29/2021 8:13:33 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,25,9/29/2021 8:13:33 PM,0,1,0,,1,,,3370,9/29/2021 8:13:36 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,26,9/29/2021 8:13:36 PM,0,0,185,Break,1,,,2127686,9/29/2021 8:49:04 PM  166413894392,25395234,Shaina Rieske,5618680,4602511,27,9/29/2021 8:49:04 PM,0,0,0,,2,,,0,9/29/2021 8:49:04 PM  166413902974,25394407,Skybox Support,5618680,4602511,1,9/29/2021 8:26:07 PM,0,0,0,,0,,,13,9/29/2021 8:26:07 PM  166413902974,25394407,Skybox Support,5618680,4602511,2,9/29/2021 8:26:07 PM,0,0,0,,1,,,3927693,9/29/2021 9:31:35 PM  166413902974,25394407,Skybox Support,5618680,4602511,3,9/29/2021 9:31:35 PM,0,0,0,,2,,,0,9/29/2021 9:31:35 PM  166413911358,25395234,Shaina Rieske,5618680,4602511,1,9/29/2021 8:53:14 PM,0,0,0,,0,,,3,9/29/2021 8:53:15 PM  166413911358,25395234,Shaina Rieske,5618680,4602511,2,9/29/2021 8:53:15 PM,0,0,0,,1,,,60983,9/29/2021 8:54:15 PM  166413911358,25395234,Shaina Rieske,5618680,4602511,3,9/29/2021 8:54:15 PM,0,1,0,,1,,,13,9/29/2021 8:54:15 PM  166413911358,25395234,Shaina Rieske,5618680,4602511,4,9/29/2021 8:54:15 PM,0,0,-8,CallbackPending,1,,,14703,9/29/2021 8:54:30 PM  166413911358,25395234,Shaina Rieske,5618680,4602511,5,9/29/2021 8:54:30 PM,1,0,0,,1,11855115,Support Security Equipment,3270,9/29/2021 8:54:33 PM  166413911358,25395234,Shaina Rieske,5618680,4602511,6,9/29/2021 8:54:33 PM,0,1,0,,1,,,0,9/29/2021 8:54:33 PM  166413911358,25395234,Shaina Rieske,5618680,4602511,7,9/29/2021 8:54:33 PM,0,0,-3,InboundPending,1,,,663,9/29/2021 8:54:34 PM  166413911358,25395234,Shaina Rieske,5618680,4602511,8,9/29/2021 8:54:34 PM,1,0,0,,1,11855182,Support Billing,6003,9/29/2021 8:54:40 PM  166413911358,25395234,Shaina Rieske,5618680,4602511,9,9/29/2021 8:54:40 PM,0,1,0,,1,,,2453,9/29/2021 8:54:43 PM  166413911358,25395234,Shaina Rieske,5618680,4602511,10,9/29/2021 8:54:43 PM,0,0,185,Break,1,,,116786,9/29/2021 8:56:39 PM  166413911358,25395234,Shaina Rieske,5618680,4602511,11,9/29/2021 8:56:39 PM,0,0,-4,OutboundPending,1,,,13,9/29/2021 8:56:39 PM  166413911358,25395234,Shaina Rieske,5618680,4602511,12,9/29/2021 8:56:39 PM,2,0,0,,1,11855130,Billing Manual Outbound,68960,9/29/2021 8:57:48 PM  166413911358,25395234,Shaina Rieske,5618680,4602511,13,9/29/2021 8:57:48 PM,0,0,0,,2,,,0,9/29/2021 8:57:48 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,1,9/29/2021 8:58:15 PM,0,0,0,,0,,,3,9/29/2021 8:58:15 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,2,9/29/2021 8:58:15 PM,0,0,0,,1,,,1150173,9/29/2021 9:17:25 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,3,9/29/2021 9:17:25 PM,0,1,0,,1,,,13,9/29/2021 9:17:25 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,4,9/29/2021 9:17:25 PM,0,0,-3,InboundPending,1,,,2083,9/29/2021 9:17:27 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,5,9/29/2021 9:17:27 PM,1,0,0,,1,11855112,Support Activations,8303,9/29/2021 9:17:35 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,6,9/29/2021 9:17:35 PM,0,0,187,After Call Work,1,11855112,Support Activations,69910,9/29/2021 9:18:45 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,7,9/29/2021 9:18:45 PM,0,1,0,,1,,,10,9/29/2021 9:18:45 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,8,9/29/2021 9:18:45 PM,0,0,-3,InboundPending,1,,,1916,9/29/2021 9:18:47 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,9,9/29/2021 9:18:47 PM,1,0,0,,1,11855112,Support Activations,5670,9/29/2021 9:18:53 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,10,9/29/2021 9:18:53 PM,0,0,187,After Call Work,1,11855112,Support Activations,16560,9/29/2021 9:19:10 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,11,9/29/2021 9:19:10 PM,0,1,0,,1,,,1486,9/29/2021 9:19:11 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,12,9/29/2021 9:19:11 PM,0,0,185,Break,1,,,1824056,9/29/2021 9:49:35 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,13,9/29/2021 9:49:35 PM,0,1,0,,1,,,10,9/29/2021 9:49:35 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,14,9/29/2021 9:49:35 PM,0,0,-8,CallbackPending,1,,,3990,9/29/2021 9:49:39 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,15,9/29/2021 9:49:39 PM,0,0,187,After Call Work,1,11855112,Support Activations,3590,9/29/2021 9:49:43 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,16,9/29/2021 9:49:43 PM,0,1,0,,1,,,5323,9/29/2021 9:49:48 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,17,9/29/2021 9:49:48 PM,0,0,185,Break,1,,,328750,9/29/2021 9:55:17 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,18,9/29/2021 9:55:17 PM,0,1,0,,1,,,10,9/29/2021 9:55:17 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,19,9/29/2021 9:55:17 PM,0,0,-8,CallbackPending,1,,,18530,9/29/2021 9:55:35 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,20,9/29/2021 9:55:35 PM,1,0,0,,1,11855187,Retention,31493,9/29/2021 9:56:07 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,21,9/29/2021 9:56:07 PM,0,1,0,,1,,,0,9/29/2021 9:56:07 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,22,9/29/2021 9:56:07 PM,0,0,-3,InboundPending,1,,,1663,9/29/2021 9:56:08 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,23,9/29/2021 9:56:08 PM,1,0,0,,1,11855187,Retention,6013,9/29/2021 9:56:14 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,24,9/29/2021 9:56:14 PM,0,1,0,,1,,,1746,9/29/2021 9:56:16 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,25,9/29/2021 9:56:16 PM,0,0,185,Break,1,,,434320,9/29/2021 10:03:31 PM  166413912854,25395234,Shaina Rieske,5618680,4602511,26,9/29/2021 10:03:31 PM,0,0,0,,2,,,0,9/29/2021 10:03:31 PM  166413979641,25394407,Skybox Support,5618680,4602511,1,9/30/2021 12:57:24 PM,0,0,0,,0,,,3,9/30/2021 12:57:24 PM  166413979641,25394407,Skybox Support,5618680,4602511,2,9/30/2021 12:57:24 PM,0,0,0,,1,,,18700,9/30/2021 12:57:43 PM  166413979641,25394407,Skybox Support,5618680,4602511,3,9/30/2021 12:57:43 PM,0,1,0,,1,,,13,9/30/2021 12:57:43 PM  166413979641,25394407,Skybox Support,5618680,4602511,4,9/30/2021 12:57:43 PM,0,0,-3,InboundPending,1,,,950,9/30/2021 12:57:44 PM  166413979641,25394407,Skybox Support,5618680,4602511,5,9/30/2021 12:57:44 PM,1,0,0,,1,11855112,Support Activations,8296,9/30/2021 12:57:52 PM  166413979641,25394407,Skybox Support,5618680,4602511,6,9/30/2021 12:57:52 PM,0,0,187,After Call Work,1,11855112,Support Activations,3093,9/30/2021 12:57:55 PM  166413979641,25394407,Skybox Support,5618680,4602511,7,9/30/2021 12:57:55 PM,0,1,0,,1,,,85400,9/30/2021 12:59:21 PM  166413979641,25394407,Skybox Support,5618680,4602511,8,9/30/2021 12:59:21 PM,0,0,-3,InboundPending,1,,,940,9/30/2021 12:59:22 PM  166413979641,25394407,Skybox Support,5618680,4602511,9,9/30/2021 12:59:22 PM,1,0,0,,1,11855112,Support Activations,9523,9/30/2021 12:59:31 PM  166413979641,25394407,Skybox Support,5618680,4602511,10,9/30/2021 12:59:31 PM,0,0,187,After Call Work,1,11855112,Support Activations,39043,9/30/2021 1:00:10 PM  166413979641,25394407,Skybox Support,5618680,4602511,11,9/30/2021 1:00:10 PM,0,1,0,,1,,,14220,9/30/2021 1:00:24 PM  166413979641,25394407,Skybox Support,5618680,4602511,12,9/30/2021 1:00:24 PM,0,0,185,Break,1,,,3418823,9/30/2021 1:57:23 PM  166413979641,25394407,Skybox Support,5618680,4602511,13,9/30/2021 1:57:23 PM,0,1,0,,1,,,10,9/30/2021 1:57:23 PM  166413979641,25394407,Skybox Support,5618680,4602511,14,9/30/2021 1:57:23 PM,0,0,-3,InboundPending,1,,,7863,9/30/2021 1:57:31 PM  166413979641,25394407,Skybox Support,5618680,4602511,15,9/30/2021 1:57:31 PM,1,0,0,,1,11855187,Retention,8236,9/30/2021 1:57:39 PM  166413979641,25394407,Skybox Support,5618680,4602511,16,9/30/2021 1:57:39 PM,0,1,0,,1,,,22886,9/30/2021 1:58:02 PM  166413979641,25394407,Skybox Support,5618680,4602511,17,9/30/2021 1:58:02 PM,0,0,-3,InboundPending,1,,,1586,9/30/2021 1:58:04 PM  166413979641,25394407,Skybox Support,5618680,4602511,18,9/30/2021 1:58:04 PM,1,0,0,,1,11855187,Retention,3746,9/30/2021 1:58:08 PM  166413979641,25394407,Skybox Support,5618680,4602511,19,9/30/2021 1:58:08 PM,0,1,0,,1,,,96813,9/30/2021 1:59:44 PM  166413979641,25394407,Skybox Support,5618680,4602511,20,9/30/2021 1:59:44 PM,0,0,-3,InboundPending,1,,,1480,9/30/2021 1:59:46 PM  166413979641,25394407,Skybox Support,5618680,4602511,21,9/30/2021 1:59:46 PM,1,0,0,,1,11855127,Sales Inbound,3076,9/30/2021 1:59:49 PM  166413979641,25394407,Skybox Support,5618680,4602511,22,9/30/2021 1:59:49 PM,0,0,187,After Call Work,1,11855127,Sales Inbound,55320,9/30/2021 2:00:44 PM  166413979641,25394407,Skybox Support,5618680,4602511,23,9/30/2021 2:00:44 PM,0,0,185,Break,1,,,393276,9/30/2021 2:07:18 PM  166413979641,25394407,Skybox Support,5618680,4602511,24,9/30/2021 2:07:18 PM,0,0,0,,1,,,276,9/30/2021 2:07:18 PM  166413979641,25394407,Skybox Support,5618680,4602511,25,9/30/2021 2:07:18 PM,0,0,0,,2,,,0,9/30/2021 2:07:18 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,1,9/30/2021 2:14:26 PM,0,0,0,,0,,,3,9/30/2021 2:14:26 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,2,9/30/2021 2:14:26 PM,0,0,0,,1,,,1123073,9/30/2021 2:33:09 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,3,9/30/2021 2:33:09 PM,0,1,0,,1,,,13,9/30/2021 2:33:09 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,4,9/30/2021 2:33:09 PM,0,0,-3,InboundPending,1,,,1993,9/30/2021 2:33:11 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,5,9/30/2021 2:33:11 PM,1,0,0,,1,11855127,Sales Inbound,37786,9/30/2021 2:33:49 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,6,9/30/2021 2:33:49 PM,0,0,-4,OutboundPending,1,,,100,9/30/2021 2:33:49 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,7,9/30/2021 2:33:49 PM,2,0,0,,1,11855298,Support Transfer,3750,9/30/2021 2:33:52 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,8,9/30/2021 2:33:52 PM,0,0,187,After Call Work,1,11855127,Sales Inbound,674953,9/30/2021 2:45:07 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,9,9/30/2021 2:45:07 PM,0,0,185,Break,1,,,186080,9/30/2021 2:48:13 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,10,9/30/2021 2:48:13 PM,0,1,0,,1,,,13,9/30/2021 2:48:13 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,11,9/30/2021 2:48:13 PM,0,0,-3,InboundPending,1,,,2356,9/30/2021 2:48:16 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,12,9/30/2021 2:48:16 PM,1,0,0,,1,11855193,Support Beta,6403,9/30/2021 2:48:22 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,13,9/30/2021 2:48:22 PM,0,1,0,,1,,,2453,9/30/2021 2:48:25 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,14,9/30/2021 2:48:25 PM,0,0,185,Break,1,,,319386,9/30/2021 2:53:44 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,15,9/30/2021 2:53:44 PM,0,1,0,,1,,,23,9/30/2021 2:53:44 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,16,9/30/2021 2:53:44 PM,0,0,-8,CallbackPending,1,,,12413,9/30/2021 2:53:56 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,17,9/30/2021 2:53:56 PM,1,0,0,,1,11855193,Support Beta,3736,9/30/2021 2:54:00 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,18,9/30/2021 2:54:00 PM,0,1,0,,1,,,2033,9/30/2021 2:54:02 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,19,9/30/2021 2:54:02 PM,0,0,185,Break,1,,,61046,9/30/2021 2:55:03 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,20,9/30/2021 2:55:03 PM,0,1,0,,1,,,13,9/30/2021 2:55:03 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,21,9/30/2021 2:55:03 PM,0,0,-3,InboundPending,1,,,1866,9/30/2021 2:55:05 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,22,9/30/2021 2:55:05 PM,1,0,0,,1,11855193,Support Beta,249490,9/30/2021 2:59:15 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,23,9/30/2021 2:59:15 PM,0,0,-2,HeldPartyAbandoned,1,11855193,Support Beta,3256,9/30/2021 2:59:18 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,24,9/30/2021 2:59:18 PM,0,0,185,Break,1,,,10503046,9/30/2021 5:54:21 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,25,9/30/2021 5:54:21 PM,0,1,0,,1,,,13,9/30/2021 5:54:21 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,26,9/30/2021 5:54:21 PM,0,0,-8,CallbackPending,1,,,14430,9/30/2021 5:54:35 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,27,9/30/2021 5:54:35 PM,1,0,0,,1,11855193,Support Beta,10420,9/30/2021 5:54:46 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,28,9/30/2021 5:54:46 PM,0,1,0,,1,,,2690,9/30/2021 5:54:49 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,29,9/30/2021 5:54:49 PM,0,0,185,Break,1,,,1941613,9/30/2021 6:27:10 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,30,9/30/2021 6:27:10 PM,0,1,0,,1,,,62833,9/30/2021 6:28:13 PM  166413993146,25395234,Shaina Rieske,5618680,4602511,31,9/30/2021 6:28:13 PM,0,0,185,Break,1,,,22309524,10/1/2021 12:40:02 AM  166413993146,25395234,Shaina Rieske,5618680,4602511,32,10/1/2021 12:40:02 AM,0,0,0,,2,,,0,10/1/2021 12:40:02 AM  166414074421,25394407,Skybox Support,5618680,4602511,1,9/30/2021 6:45:08 PM,0,0,0,,0,,,3,9/30/2021 6:45:08 PM  166414074421,25394407,Skybox Support,5618680,4602511,2,9/30/2021 6:45:08 PM,0,0,0,,1,,,9016,9/30/2021 6:45:17 PM  166414074421,25394407,Skybox Support,5618680,4602511,3,9/30/2021 6:45:17 PM,0,0,-4,OutboundPending,1,,,2900,9/30/2021 6:45:20 PM  166414074421,25394407,Skybox Support,5618680,4602511,4,9/30/2021 6:45:20 PM,2,0,0,,1,11855130,Billing Manual Outbound,22883,9/30/2021 6:45:43 PM  166414074421,25394407,Skybox Support,5618680,4602511,5,9/30/2021 6:45:43 PM,0,0,0,,1,,,260,9/30/2021 6:45:43 PM  166414074421,25394407,Skybox Support,5618680,4602511,6,9/30/2021 6:45:43 PM,0,0,0,,2,,,0,9/30/2021 6:45:43 PM  166414074740,25394407,Skybox Support,5618680,4602511,1,9/30/2021 6:46:02 PM,0,0,0,,0,,,3,9/30/2021 6:46:02 PM  166414074740,25394407,Skybox Support,5618680,4602511,2,9/30/2021 6:46:02 PM,0,0,0,,1,,,24706,9/30/2021 6:46:26 PM  166414074740,25394407,Skybox Support,5618680,4602511,3,9/30/2021 6:46:26 PM,0,0,0,,2,,,0,9/30/2021 6:46:26 PM  166414093371,25394407,Skybox Support,5618680,4602511,1,9/30/2021 7:40:57 PM,0,0,0,,0,,,0,9/30/2021 7:40:57 PM  166414093371,25394407,Skybox Support,5618680,4602511,2,9/30/2021 7:40:57 PM,0,0,0,,1,,,236680,9/30/2021 7:44:53 PM  166414093371,25394407,Skybox Support,5618680,4602511,3,9/30/2021 7:44:53 PM,0,1,0,,1,,,630,9/30/2021 7:44:54 PM  166414093371,25394407,Skybox Support,5618680,4602511,4,9/30/2021 7:44:54 PM,0,0,-3,InboundPending,1,,,2106,9/30/2021 7:44:56 PM  166414093371,25394407,Skybox Support,5618680,4602511,5,9/30/2021 7:44:56 PM,1,0,0,,1,11855187,Retention,13573,9/30/2021 7:45:10 PM  166414093371,25394407,Skybox Support,5618680,4602511,6,9/30/2021 7:45:10 PM,0,0,-7,TransferPending,1,,,86,9/30/2021 7:45:10 PM  166414093371,25394407,Skybox Support,5618680,4602511,7,9/30/2021 7:45:10 PM,2,0,0,,1,11855187,Retention,30403,9/30/2021 7:45:40 PM  166414093371,25394407,Skybox Support,5618680,4602511,8,9/30/2021 7:45:40 PM,1,0,0,,1,11855187,Retention,29216,9/30/2021 7:46:09 PM  166414093371,25394407,Skybox Support,5618680,4602511,9,9/30/2021 7:46:09 PM,0,0,-4,OutboundPending,1,,,103,9/30/2021 7:46:10 PM  166414093371,25394407,Skybox Support,5618680,4602511,10,9/30/2021 7:46:10 PM,2,0,0,,1,11855122,Support Other Billing,12213,9/30/2021 7:46:22 PM  166414093371,25394407,Skybox Support,5618680,4602511,11,9/30/2021 7:46:22 PM,0,1,0,,1,,,0,9/30/2021 7:46:22 PM  166414093371,25394407,Skybox Support,5618680,4602511,12,9/30/2021 7:46:22 PM,0,0,-3,InboundPending,1,,,2316,9/30/2021 7:46:24 PM  166414093371,25394407,Skybox Support,5618680,4602511,13,9/30/2021 7:46:24 PM,1,0,0,,1,11855298,Support Transfer,19126,9/30/2021 7:46:43 PM  166414093371,25394407,Skybox Support,5618680,4602511,14,9/30/2021 7:46:43 PM,0,0,-4,OutboundPending,1,,,93,9/30/2021 7:46:43 PM  166414093371,25394407,Skybox Support,5618680,4602511,15,9/30/2021 7:46:43 PM,2,0,0,,1,11855127,Sales Inbound,10916,9/30/2021 7:46:54 PM  166414093371,25394407,Skybox Support,5618680,4602511,16,9/30/2021 7:46:54 PM,0,0,185,Break,1,,,58570,9/30/2021 7:47:53 PM  166414093371,25394407,Skybox Support,5618680,4602511,17,9/30/2021 7:47:53 PM,0,1,0,,1,,,23,9/30/2021 7:47:53 PM  166414093371,25394407,Skybox Support,5618680,4602511,18,9/30/2021 7:47:53 PM,0,0,-3,InboundPending,1,,,1140,9/30/2021 7:47:54 PM  166414093371,25394407,Skybox Support,5618680,4602511,19,9/30/2021 7:47:54 PM,1,0,0,,1,11855296,Sales Transfer,10500,9/30/2021 7:48:04 PM  166414093371,25394407,Skybox Support,5618680,4602511,20,9/30/2021 7:48:04 PM,0,0,-4,OutboundPending,1,,,100,9/30/2021 7:48:05 PM  166414093371,25394407,Skybox Support,5618680,4602511,21,9/30/2021 7:48:05 PM,2,0,0,,1,11855182,Support Billing,4803,9/30/2021 7:48:09 PM  166414093371,25394407,Skybox Support,5618680,4602511,22,9/30/2021 7:48:09 PM,0,1,0,,1,,,6,9/30/2021 7:48:09 PM  166414093371,25394407,Skybox Support,5618680,4602511,23,9/30/2021 7:48:09 PM,0,0,-3,InboundPending,1,,,2073,9/30/2021 7:48:11 PM  166414093371,25394407,Skybox Support,5618680,4602511,24,9/30/2021 7:48:11 PM,1,0,0,,1,11855298,Support Transfer,13183,9/30/2021 7:48:25 PM  166414093371,25394407,Skybox Support,5618680,4602511,25,9/30/2021 7:48:25 PM,0,0,-4,OutboundPending,1,,,113,9/30/2021 7:48:25 PM  166414093371,25394407,Skybox Support,5618680,4602511,26,9/30/2021 7:48:25 PM,2,0,0,,1,11855295,Retention Transfer,2226,9/30/2021 7:48:27 PM  166414093371,25394407,Skybox Support,5618680,4602511,27,9/30/2021 7:48:27 PM,0,1,0,,1,,,6,9/30/2021 7:48:27 PM  166414093371,25394407,Skybox Support,5618680,4602511,28,9/30/2021 7:48:27 PM,0,0,-3,InboundPending,1,,,1180,9/30/2021 7:48:28 PM  166414093371,25394407,Skybox Support,5618680,4602511,29,9/30/2021 7:48:28 PM,1,0,0,,1,11855295,Retention Transfer,12206,9/30/2021 7:48:40 PM  166414093371,25394407,Skybox Support,5618680,4602511,30,9/30/2021 7:48:40 PM,0,0,-4,OutboundPending,1,,,86,9/30/2021 7:48:40 PM  166414093371,25394407,Skybox Support,5618680,4602511,31,9/30/2021 7:48:40 PM,2,0,0,,1,11855114,Support Home Automation,2206,9/30/2021 7:48:43 PM  166414093371,25394407,Skybox Support,5618680,4602511,32,9/30/2021 7:48:43 PM,0,1,0,,1,,,0,9/30/2021 7:48:43 PM  166414093371,25394407,Skybox Support,5618680,4602511,33,9/30/2021 7:48:43 PM,0,0,-3,InboundPending,1,,,2273,9/30/2021 7:48:45 PM  166414093371,25394407,Skybox Support,5618680,4602511,34,9/30/2021 7:48:45 PM,1,0,0,,1,11855298,Support Transfer,83276,9/30/2021 7:50:08 PM  166414093371,25394407,Skybox Support,5618680,4602511,35,9/30/2021 7:50:08 PM,0,0,-4,OutboundPending,1,,,110,9/30/2021 7:50:08 PM  166414093371,25394407,Skybox Support,5618680,4602511,36,9/30/2021 7:50:08 PM,2,0,0,,1,11855198,Retention Portal,2043,9/30/2021 7:50:10 PM  166414093371,25394407,Skybox Support,5618680,4602511,37,9/30/2021 7:50:10 PM,0,1,0,,1,,,0,9/30/2021 7:50:10 PM  166414093371,25394407,Skybox Support,5618680,4602511,38,9/30/2021 7:50:10 PM,0,0,-3,InboundPending,1,,,1126,9/30/2021 7:50:12 PM  166414093371,25394407,Skybox Support,5618680,4602511,39,9/30/2021 7:50:12 PM,1,0,0,,1,11855295,Retention Transfer,9643,9/30/2021 7:50:21 PM  166414093371,25394407,Skybox Support,5618680,4602511,40,9/30/2021 7:50:21 PM,0,0,-4,OutboundPending,1,,,93,9/30/2021 7:50:21 PM  166414093371,25394407,Skybox Support,5618680,4602511,41,9/30/2021 7:50:21 PM,2,0,0,,1,11855124,Sales Plondo,2196,9/30/2021 7:50:23 PM  166414093371,25394407,Skybox Support,5618680,4602511,42,9/30/2021 7:50:23 PM,0,1,0,,1,,,0,9/30/2021 7:50:23 PM  166414093371,25394407,Skybox Support,5618680,4602511,43,9/30/2021 7:50:23 PM,0,0,-3,InboundPending,1,,,1143,9/30/2021 7:50:25 PM  166414093371,25394407,Skybox Support,5618680,4602511,44,9/30/2021 7:50:25 PM,1,0,0,,1,11855296,Sales Transfer,10563,9/30/2021 7:50:35 PM  166414093371,25394407,Skybox Support,5618680,4602511,45,9/30/2021 7:50:35 PM,0,1,0,,1,,,2360,9/30/2021 7:50:38 PM  166414093371,25394407,Skybox Support,5618680,4602511,46,9/30/2021 7:50:38 PM,0,0,185,Break,1,,,206743,9/30/2021 7:54:04 PM  166414093371,25394407,Skybox Support,5618680,4602511,47,9/30/2021 7:54:04 PM,0,1,0,,1,,,13,9/30/2021 7:54:04 PM  166414093371,25394407,Skybox Support,5618680,4602511,48,9/30/2021 7:54:04 PM,0,0,-3,InboundPending,1,,,2020,9/30/2021 7:54:06 PM  166414093371,25394407,Skybox Support,5618680,4602511,49,9/30/2021 7:54:06 PM,1,0,0,,1,11855187,Retention,6166,9/30/2021 7:54:12 PM  166414093371,25394407,Skybox Support,5618680,4602511,50,9/30/2021 7:54:12 PM,0,0,-4,OutboundPending,1,,,106,9/30/2021 7:54:13 PM  166414093371,25394407,Skybox Support,5618680,4602511,51,9/30/2021 7:54:13 PM,2,0,0,,1,11855127,Sales Inbound,2166,9/30/2021 7:54:15 PM  166414093371,25394407,Skybox Support,5618680,4602511,52,9/30/2021 7:54:15 PM,0,1,0,,1,,,1423,9/30/2021 7:54:16 PM  166414093371,25394407,Skybox Support,5618680,4602511,53,9/30/2021 7:54:16 PM,0,0,-3,InboundPending,1,,,1750,9/30/2021 7:54:18 PM  166414093371,25394407,Skybox Support,5618680,4602511,54,9/30/2021 7:54:18 PM,1,0,0,,1,11855187,Retention,14486,9/30/2021 7:54:32 PM  166414093371,25394407,Skybox Support,5618680,4602511,55,9/30/2021 7:54:32 PM,0,0,-4,OutboundPending,1,,,90,9/30/2021 7:54:32 PM  166414093371,25394407,Skybox Support,5618680,4602511,56,9/30/2021 7:54:32 PM,2,0,0,,1,11855112,Support Activations,2313,9/30/2021 7:54:35 PM  166414093371,25394407,Skybox Support,5618680,4602511,57,9/30/2021 7:54:35 PM,0,1,0,,1,,,6,9/30/2021 7:54:35 PM  166414093371,25394407,Skybox Support,5618680,4602511,58,9/30/2021 7:54:35 PM,0,0,-3,InboundPending,1,,,2286,9/30/2021 7:54:37 PM  166414093371,25394407,Skybox Support,5618680,4602511,59,9/30/2021 7:54:37 PM,1,0,0,,1,11855298,Support Transfer,15240,9/30/2021 7:54:52 PM  166414093371,25394407,Skybox Support,5618680,4602511,60,9/30/2021 7:54:52 PM,0,0,-4,OutboundPending,1,,,86,9/30/2021 7:54:52 PM  166414093371,25394407,Skybox Support,5618680,4602511,61,9/30/2021 7:54:52 PM,2,0,0,,1,11855127,Sales Inbound,3410,9/30/2021 7:54:56 PM  166414093371,25394407,Skybox Support,5618680,4602511,62,9/30/2021 7:54:56 PM,0,1,0,,1,,,96,9/30/2021 7:54:56 PM  166414093371,25394407,Skybox Support,5618680,4602511,63,9/30/2021 7:54:56 PM,0,0,-3,InboundPending,1,,,2060,9/30/2021 7:54:58 PM  166414093371,25394407,Skybox Support,5618680,4602511,64,9/30/2021 7:54:58 PM,1,0,0,,1,11855298,Support Transfer,9966,9/30/2021 7:55:08 PM  166414093371,25394407,Skybox Support,5618680,4602511,65,9/30/2021 7:55:08 PM,0,0,-4,OutboundPending,1,,,93,9/30/2021 7:55:08 PM  166414093371,25394407,Skybox Support,5618680,4602511,66,9/30/2021 7:55:08 PM,2,0,0,,1,11855127,Sales Inbound,2603,9/30/2021 7:55:11 PM  166414093371,25394407,Skybox Support,5618680,4602511,67,9/30/2021 7:55:11 PM,0,1,0,,1,,,926,9/30/2021 7:55:12 PM  166414093371,25394407,Skybox Support,5618680,4602511,68,9/30/2021 7:55:12 PM,0,0,-3,InboundPending,1,,,2050,9/30/2021 7:55:14 PM  166414093371,25394407,Skybox Support,5618680,4602511,69,9/30/2021 7:55:14 PM,1,0,0,,1,11855298,Support Transfer,35726,9/30/2021 7:55:49 PM  166414093371,25394407,Skybox Support,5618680,4602511,70,9/30/2021 7:55:49 PM,0,0,-4,OutboundPending,1,,,83,9/30/2021 7:55:49 PM  166414093371,25394407,Skybox Support,5618680,4602511,71,9/30/2021 7:55:49 PM,2,0,0,,1,11855124,Sales Plondo,1876,9/30/2021 7:55:51 PM  166414093371,25394407,Skybox Support,5618680,4602511,72,9/30/2021 7:55:51 PM,0,1,0,,1,,,1403,9/30/2021 7:55:53 PM  166414093371,25394407,Skybox Support,5618680,4602511,73,9/30/2021 7:55:53 PM,0,0,-3,InboundPending,1,,,1170,9/30/2021 7:55:54 PM  166414093371,25394407,Skybox Support,5618680,4602511,74,9/30/2021 7:55:54 PM,1,0,0,,1,11855296,Sales Transfer,15493,9/30/2021 7:56:09 PM  166414093371,25394407,Skybox Support,5618680,4602511,75,9/30/2021 7:56:09 PM,0,0,-4,OutboundPending,1,,,110,9/30/2021 7:56:09 PM  166414093371,25394407,Skybox Support,5618680,4602511,76,9/30/2021 7:56:09 PM,2,0,0,,1,11855291,Billing Transfer,2390,9/30/2021 7:56:12 PM  166414093371,25394407,Skybox Support,5618680,4602511,77,9/30/2021 7:56:12 PM,0,1,0,,1,,,0,9/30/2021 7:56:12 PM  166414093371,25394407,Skybox Support,5618680,4602511,78,9/30/2021 7:56:12 PM,0,0,-3,InboundPending,1,,,2286,9/30/2021 7:56:14 PM  166414093371,25394407,Skybox Support,5618680,4602511,79,9/30/2021 7:56:14 PM,1,0,0,,1,11855291,Billing Transfer,6666,9/30/2021 7:56:21 PM  166414093371,25394407,Skybox Support,5618680,4602511,80,9/30/2021 7:56:21 PM,0,0,-4,OutboundPending,1,,,93,9/30/2021 7:56:21 PM  166414093371,25394407,Skybox Support,5618680,4602511,81,9/30/2021 7:56:21 PM,2,0,0,,1,11855189,Support Inbound,2280,9/30/2021 7:56:23 PM  166414093371,25394407,Skybox Support,5618680,4602511,82,9/30/2021 7:56:23 PM,0,0,187,After Call Work,1,11855291,Billing Transfer,9573,9/30/2021 7:56:33 PM  166414093371,25394407,Skybox Support,5618680,4602511,83,9/30/2021 7:56:33 PM,0,1,0,,1,,,10,9/30/2021 7:56:33 PM  166414093371,25394407,Skybox Support,5618680,4602511,84,9/30/2021 7:56:33 PM,0,0,-3,InboundPending,1,,,2343,9/30/2021 7:56:35 PM  166414093371,25394407,Skybox Support,5618680,4602511,85,9/30/2021 7:56:35 PM,1,0,0,,1,11855189,Support Inbound,15236,9/30/2021 7:56:50 PM  166414093371,25394407,Skybox Support,5618680,4602511,86,9/30/2021 7:56:50 PM,0,0,-4,OutboundPending,1,,,86,9/30/2021 7:56:50 PM  166414093371,25394407,Skybox Support,5618680,4602511,87,9/30/2021 7:56:50 PM,2,0,0,,1,11855120,Retention Contract,2506,9/30/2021 7:56:53 PM  166414093371,25394407,Skybox Support,5618680,4602511,88,9/30/2021 7:56:53 PM,0,1,0,,1,,,0,9/30/2021 7:56:53 PM  166414093371,25394407,Skybox Support,5618680,4602511,89,9/30/2021 7:56:53 PM,0,0,-3,InboundPending,1,,,1153,9/30/2021 7:56:54 PM  166414093371,25394407,Skybox Support,5618680,4602511,90,9/30/2021 7:56:54 PM,1,0,0,,1,11855295,Retention Transfer,12873,9/30/2021 7:57:07 PM  166414093371,25394407,Skybox Support,5618680,4602511,91,9/30/2021 7:57:07 PM,0,0,-4,OutboundPending,1,,,100,9/30/2021 7:57:07 PM  166414093371,25394407,Skybox Support,5618680,4602511,92,9/30/2021 7:57:07 PM,2,0,0,,1,11855125,Sales SafeStreets,2726,9/30/2021 7:57:10 PM  166414093371,25394407,Skybox Support,5618680,4602511,93,9/30/2021 7:57:10 PM,0,1,0,,1,,,746,9/30/2021 7:57:11 PM  166414093371,25394407,Skybox Support,5618680,4602511,94,9/30/2021 7:57:11 PM,0,0,-3,InboundPending,1,,,1166,9/30/2021 7:57:12 PM  166414093371,25394407,Skybox Support,5618680,4602511,95,9/30/2021 7:57:12 PM,1,0,0,,1,11855296,Sales Transfer,10790,9/30/2021 7:57:23 PM  166414093371,25394407,Skybox Support,5618680,4602511,96,9/30/2021 7:57:23 PM,0,0,-4,OutboundPending,1,,,83,9/30/2021 7:57:23 PM  166414093371,25394407,Skybox Support,5618680,4602511,97,9/30/2021 7:57:23 PM,2,0,0,,1,11855202,Support Technical Assistance,1896,9/30/2021 7:57:25 PM  166414093371,25394407,Skybox Support,5618680,4602511,98,9/30/2021 7:57:25 PM,0,1,0,,1,,,0,9/30/2021 7:57:25 PM  166414093371,25394407,Skybox Support,5618680,4602511,99,9/30/2021 7:57:25 PM,0,0,-3,InboundPending,1,,,2300,9/30/2021 7:57:27 PM  166414093371,25394407,Skybox Support,5618680,4602511,100,9/30/2021 7:57:27 PM,1,0,0,,1,11855298,Support Transfer,9650,9/30/2021 7:57:36 PM  166414093371,25394407,Skybox Support,5618680,4602511,101,9/30/2021 7:57:36 PM,0,0,-4,OutboundPending,1,,,100,9/30/2021 7:57:37 PM  166414093371,25394407,Skybox Support,5618680,4602511,102,9/30/2021 7:57:37 PM,2,0,0,,1,11855127,Sales Inbound,3096,9/30/2021 7:57:40 PM  166414093371,25394407,Skybox Support,5618680,4602511,103,9/30/2021 7:57:40 PM,0,1,0,,1,,,366,9/30/2021 7:57:40 PM  166414093371,25394407,Skybox Support,5618680,4602511,104,9/30/2021 7:57:40 PM,0,0,-3,InboundPending,1,,,1193,9/30/2021 7:57:41 PM  166414093371,25394407,Skybox Support,5618680,4602511,105,9/30/2021 7:57:41 PM,1,0,0,,1,11855296,Sales Transfer,12550,9/30/2021 7:57:54 PM  166414093371,25394407,Skybox Support,5618680,4602511,106,9/30/2021 7:57:54 PM,0,0,-4,OutboundPending,1,,,90,9/30/2021 7:57:54 PM  166414093371,25394407,Skybox Support,5618680,4602511,107,9/30/2021 7:57:54 PM,2,0,0,,1,11855187,Retention,2756,9/30/2021 7:57:57 PM  166414093371,25394407,Skybox Support,5618680,4602511,108,9/30/2021 7:57:57 PM,0,1,0,,1,,,0,9/30/2021 7:57:57 PM  166414093371,25394407,Skybox Support,5618680,4602511,109,9/30/2021 7:57:57 PM,0,0,-3,InboundPending,1,,,1213,9/30/2021 7:57:58 PM  166414093371,25394407,Skybox Support,5618680,4602511,110,9/30/2021 7:57:58 PM,1,0,0,,1,11855295,Retention Transfer,91930,9/30/2021 7:59:30 PM  166414093371,25394407,Skybox Support,5618680,4602511,111,9/30/2021 7:59:30 PM,0,0,-4,OutboundPending,1,,,103,9/30/2021 7:59:30 PM  166414093371,25394407,Skybox Support,5618680,4602511,112,9/30/2021 7:59:30 PM,2,0,0,,1,11855115,Support Security Equipment,2010,9/30/2021 7:59:32 PM  166414093371,25394407,Skybox Support,5618680,4602511,113,9/30/2021 7:59:32 PM,0,1,0,,1,,,0,9/30/2021 7:59:32 PM  166414093371,25394407,Skybox Support,5618680,4602511,114,9/30/2021 7:59:32 PM,0,0,-3,InboundPending,1,,,2196,9/30/2021 7:59:34 PM  166414093371,25394407,Skybox Support,5618680,4602511,115,9/30/2021 7:59:34 PM,1,0,0,,1,11855298,Support Transfer,5666,9/30/2021 7:59:40 PM  166414093371,25394407,Skybox Support,5618680,4602511,116,9/30/2021 7:59:40 PM,0,0,-4,OutboundPending,1,,,116,9/30/2021 7:59:40 PM  166414093371,25394407,Skybox Support,5618680,4602511,117,9/30/2021 7:59:40 PM,2,0,0,,1,11855124,Sales Plondo,3393,9/30/2021 7:59:43 PM  166414093371,25394407,Skybox Support,5618680,4602511,118,9/30/2021 7:59:43 PM,0,1,0,,1,,,0,9/30/2021 7:59:43 PM  166414093371,25394407,Skybox Support,5618680,4602511,119,9/30/2021 7:59:43 PM,0,0,-3,InboundPending,1,,,2223,9/30/2021 7:59:45 PM  166414093371,25394407,Skybox Support,5618680,4602511,120,9/30/2021 7:59:45 PM,1,0,0,,1,11855296,Sales Transfer,7030,9/30/2021 7:59:52 PM  166414093371,25394407,Skybox Support,5618680,4602511,121,9/30/2021 7:59:52 PM,0,0,-4,OutboundPending,1,,,110,9/30/2021 7:59:53 PM  166414093371,25394407,Skybox Support,5618680,4602511,122,9/30/2021 7:59:53 PM,2,0,0,,1,11855187,Retention,2903,9/30/2021 7:59:56 PM  166414093371,25394407,Skybox Support,5618680,4602511,123,9/30/2021 7:59:56 PM,0,1,0,,1,,,0,9/30/2021 7:59:56 PM  166414093371,25394407,Skybox Support,5618680,4602511,124,9/30/2021 7:59:56 PM,0,0,-3,InboundPending,1,,,2396,9/30/2021 7:59:58 PM  166414093371,25394407,Skybox Support,5618680,4602511,125,9/30/2021 7:59:58 PM,1,0,0,,1,11855295,Retention Transfer,9890,9/30/2021 8:00:08 PM  166414093371,25394407,Skybox Support,5618680,4602511,126,9/30/2021 8:00:08 PM,0,0,0,,2,,,0,9/30/2021 8:00:08 PM  166414386760,25394407,Skybox Support,5618680,4602511,1,10/1/2021 3:48:18 PM,0,0,0,,0,,,0,10/1/2021 3:48:18 PM  166414386760,25394407,Skybox Support,5618680,4602511,2,10/1/2021 3:48:18 PM,0,0,0,,1,,,4040546,10/1/2021 4:55:39 PM  166414386760,25394407,Skybox Support,5618680,4602511,3,10/1/2021 4:55:39 PM,0,0,0,,2,,,0,10/1/2021 4:55:39 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,1,10/6/2021 2:24:22 PM,0,0,0,,0,,,3,10/6/2021 2:24:22 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,2,10/6/2021 2:24:22 PM,0,0,0,,1,,,3264316,10/6/2021 3:18:46 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,3,10/6/2021 3:18:46 PM,0,1,0,,1,,,88276,10/6/2021 3:20:14 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,4,10/6/2021 3:20:14 PM,0,0,-3,InboundPending,1,,,1423,10/6/2021 3:20:16 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,5,10/6/2021 3:20:16 PM,1,0,0,,1,11855127,Sales Inbound,36146,10/6/2021 3:20:52 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,6,10/6/2021 3:20:52 PM,0,0,-4,OutboundPending,1,,,103,10/6/2021 3:20:52 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,7,10/6/2021 3:20:52 PM,2,0,0,,1,11855298,Support Transfer,7890,10/6/2021 3:21:00 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,8,10/6/2021 3:21:00 PM,0,0,187,After Call Work,1,11855127,Sales Inbound,7290,10/6/2021 3:21:07 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,9,10/6/2021 3:21:07 PM,0,0,186,Lunch,1,,,100710,10/6/2021 3:22:48 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,10,10/6/2021 3:22:48 PM,0,1,0,,1,,,10,10/6/2021 3:22:48 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,11,10/6/2021 3:22:48 PM,0,0,-3,InboundPending,1,,,1920,10/6/2021 3:22:50 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,12,10/6/2021 3:22:50 PM,1,0,0,,1,11855298,Support Transfer,18746,10/6/2021 3:23:08 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,13,10/6/2021 3:23:08 PM,0,0,-4,OutboundPending,1,,,93,10/6/2021 3:23:09 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,14,10/6/2021 3:23:09 PM,2,0,0,,1,11855295,Retention Transfer,4156,10/6/2021 3:23:13 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,15,10/6/2021 3:23:13 PM,0,1,0,,1,,,0,10/6/2021 3:23:13 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,16,10/6/2021 3:23:13 PM,0,0,-3,InboundPending,1,,,1963,10/6/2021 3:23:15 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,17,10/6/2021 3:23:15 PM,1,0,0,,1,11855295,Retention Transfer,20896,10/6/2021 3:23:36 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,18,10/6/2021 3:23:36 PM,0,0,-4,OutboundPending,1,,,100,10/6/2021 3:23:36 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,19,10/6/2021 3:23:36 PM,2,0,0,,1,11855296,Sales Transfer,25883,10/6/2021 3:24:02 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,20,10/6/2021 3:24:02 PM,0,0,185,Break,1,,,63996,10/6/2021 3:25:06 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,21,10/6/2021 3:25:06 PM,0,1,0,,1,,,23,10/6/2021 3:25:06 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,22,10/6/2021 3:25:06 PM,0,0,-3,InboundPending,1,,,1833,10/6/2021 3:25:07 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,23,10/6/2021 3:25:07 PM,1,0,0,,1,11855296,Sales Transfer,18150,10/6/2021 3:25:26 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,24,10/6/2021 3:25:26 PM,0,0,-4,OutboundPending,1,,,113,10/6/2021 3:25:26 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,25,10/6/2021 3:25:26 PM,2,0,0,,1,11855295,Retention Transfer,3703,10/6/2021 3:25:29 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,26,10/6/2021 3:25:29 PM,0,0,185,Break,1,,,68510,10/6/2021 3:26:38 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,27,10/6/2021 3:26:38 PM,0,1,0,,1,,,13,10/6/2021 3:26:38 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,28,10/6/2021 3:26:38 PM,0,0,-3,InboundPending,1,,,1906,10/6/2021 3:26:40 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,29,10/6/2021 3:26:40 PM,1,0,0,,1,11855295,Retention Transfer,11473,10/6/2021 3:26:51 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,30,10/6/2021 3:26:51 PM,0,0,-4,OutboundPending,1,,,66,10/6/2021 3:26:51 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,31,10/6/2021 3:26:51 PM,2,0,0,,1,11855291,Billing Transfer,6020,10/6/2021 3:26:57 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,32,10/6/2021 3:26:57 PM,0,0,185,Break,1,,,207506,10/6/2021 3:30:25 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,33,10/6/2021 3:30:25 PM,0,1,0,,1,,,23,10/6/2021 3:30:25 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,34,10/6/2021 3:30:25 PM,0,0,-3,InboundPending,1,,,1713,10/6/2021 3:30:27 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,35,10/6/2021 3:30:27 PM,1,0,0,,1,11855291,Billing Transfer,13463,10/6/2021 3:30:40 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,36,10/6/2021 3:30:40 PM,0,0,187,After Call Work,1,11855291,Billing Transfer,11633,10/6/2021 3:30:52 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,37,10/6/2021 3:30:52 PM,0,1,0,,1,,,21760,10/6/2021 3:31:13 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,38,10/6/2021 3:31:13 PM,0,0,-3,InboundPending,1,,,1513,10/6/2021 3:31:15 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,39,10/6/2021 3:31:15 PM,1,0,0,,1,11855127,Sales Inbound,20566,10/6/2021 3:31:36 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,40,10/6/2021 3:31:36 PM,0,0,-4,OutboundPending,1,,,113,10/6/2021 3:31:36 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,41,10/6/2021 3:31:36 PM,2,0,0,,1,11855298,Support Transfer,2323,10/6/2021 3:31:38 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,42,10/6/2021 3:31:38 PM,0,0,187,After Call Work,1,11855127,Sales Inbound,48723,10/6/2021 3:32:27 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,43,10/6/2021 3:32:27 PM,0,0,185,Break,1,,,249653,10/6/2021 3:36:36 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,44,10/6/2021 3:36:36 PM,0,1,0,,1,,,13,10/6/2021 3:36:36 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,45,10/6/2021 3:36:36 PM,0,0,-3,InboundPending,1,,,1876,10/6/2021 3:36:38 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,46,10/6/2021 3:36:38 PM,1,0,0,,1,11855298,Support Transfer,7246,10/6/2021 3:36:46 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,47,10/6/2021 3:36:46 PM,0,0,-4,OutboundPending,1,,,110,10/6/2021 3:36:46 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,48,10/6/2021 3:36:46 PM,2,0,0,,1,11855291,Billing Transfer,2163,10/6/2021 3:36:48 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,49,10/6/2021 3:36:48 PM,0,1,0,,1,,,0,10/6/2021 3:36:48 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,50,10/6/2021 3:36:48 PM,0,0,-3,InboundPending,1,,,1743,10/6/2021 3:36:50 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,51,10/6/2021 3:36:50 PM,1,0,0,,1,11855291,Billing Transfer,23466,10/6/2021 3:37:13 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,52,10/6/2021 3:37:13 PM,0,0,-4,OutboundPending,1,,,96,10/6/2021 3:37:13 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,53,10/6/2021 3:37:13 PM,2,0,0,,1,11855296,Sales Transfer,4360,10/6/2021 3:37:17 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,54,10/6/2021 3:37:17 PM,0,0,187,After Call Work,1,11855291,Billing Transfer,19636,10/6/2021 3:37:37 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,55,10/6/2021 3:37:37 PM,0,0,185,Break,1,,,299846,10/6/2021 3:42:37 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,56,10/6/2021 3:42:37 PM,0,1,0,,1,,,13,10/6/2021 3:42:37 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,57,10/6/2021 3:42:37 PM,0,0,-3,InboundPending,1,,,1803,10/6/2021 3:42:39 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,58,10/6/2021 3:42:39 PM,1,0,0,,1,11855296,Sales Transfer,29240,10/6/2021 3:43:08 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,59,10/6/2021 3:43:08 PM,0,0,-4,OutboundPending,1,,,96,10/6/2021 3:43:08 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,60,10/6/2021 3:43:08 PM,2,0,0,,1,11855291,Billing Transfer,2903,10/6/2021 3:43:11 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,61,10/6/2021 3:43:11 PM,0,0,185,Break,1,,,130730,10/6/2021 3:45:22 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,62,10/6/2021 3:45:22 PM,0,1,0,,1,,,20,10/6/2021 3:45:22 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,63,10/6/2021 3:45:22 PM,0,0,-3,InboundPending,1,,,1673,10/6/2021 3:45:23 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,64,10/6/2021 3:45:23 PM,1,0,0,,1,11855291,Billing Transfer,8773,10/6/2021 3:45:32 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,65,10/6/2021 3:45:32 PM,0,0,-4,OutboundPending,1,,,123,10/6/2021 3:45:32 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,66,10/6/2021 3:45:32 PM,2,0,0,,1,11855295,Retention Transfer,2833,10/6/2021 3:45:35 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,67,10/6/2021 3:45:35 PM,0,0,187,After Call Work,1,11855291,Billing Transfer,23386,10/6/2021 3:45:59 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,68,10/6/2021 3:45:59 PM,0,0,185,Break,1,,,249410,10/6/2021 3:50:08 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,69,10/6/2021 3:50:08 PM,0,1,0,,1,,,28593,10/6/2021 3:50:37 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,70,10/6/2021 3:50:37 PM,0,0,-3,InboundPending,1,,,1466,10/6/2021 3:50:38 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,71,10/6/2021 3:50:38 PM,1,0,0,,1,11855127,Sales Inbound,9836,10/6/2021 3:50:48 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,72,10/6/2021 3:50:48 PM,0,0,-4,OutboundPending,1,,,110,10/6/2021 3:50:48 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,73,10/6/2021 3:50:48 PM,2,0,0,,1,11855291,Billing Transfer,2716,10/6/2021 3:50:51 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,74,10/6/2021 3:50:51 PM,0,0,187,After Call Work,1,11855127,Sales Inbound,4573,10/6/2021 3:50:55 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,75,10/6/2021 3:50:55 PM,0,0,185,Break,1,,,15883413,10/6/2021 8:15:39 PM  166934565580,25395234,Shaina Rieske,5618680,4602511,76,10/6/2021 8:15:39 PM,0,0,0,,2,,,0,10/6/2021 8:15:39 PM  166934712906,25394407,Skybox Support,5618680,4602511,1,10/6/2021 7:31:37 PM,0,0,0,,0,,,3,10/6/2021 7:31:37 PM  166934712906,25394407,Skybox Support,5618680,4602511,2,10/6/2021 7:31:37 PM,0,0,0,,1,,,82143,10/6/2021 7:32:59 PM  166934712906,25394407,Skybox Support,5618680,4602511,3,10/6/2021 7:32:59 PM,0,1,0,,1,,,20,10/6/2021 7:32:59 PM  166934712906,25394407,Skybox Support,5618680,4602511,4,10/6/2021 7:32:59 PM,0,0,-3,InboundPending,1,,,2236,10/6/2021 7:33:01 PM  166934712906,25394407,Skybox Support,5618680,4602511,5,10/6/2021 7:33:01 PM,1,0,0,,1,11855198,Retention Portal,32963,10/6/2021 7:33:34 PM  166934712906,25394407,Skybox Support,5618680,4602511,6,10/6/2021 7:33:34 PM,0,0,-7,TransferPending,1,,,100,10/6/2021 7:33:34 PM  166934712906,25394407,Skybox Support,5618680,4602511,7,10/6/2021 7:33:34 PM,2,0,0,,1,11855198,Retention Portal,4090,10/6/2021 7:33:38 PM  166934712906,25394407,Skybox Support,5618680,4602511,8,10/6/2021 7:33:38 PM,0,1,0,,1,,,38496,10/6/2021 7:34:17 PM  166934712906,25394407,Skybox Support,5618680,4602511,9,10/6/2021 7:34:17 PM,0,0,185,Break,1,,,32926,10/6/2021 7:34:50 PM  166934712906,25394407,Skybox Support,5618680,4602511,10,10/6/2021 7:34:50 PM,0,1,0,,1,,,63,10/6/2021 7:34:50 PM  166934712906,25394407,Skybox Support,5618680,4602511,11,10/6/2021 7:34:50 PM,0,0,-3,InboundPending,1,,,1940,10/6/2021 7:34:52 PM  166934712906,25394407,Skybox Support,5618680,4602511,12,10/6/2021 7:34:52 PM,1,0,0,,1,11855198,Retention Portal,27926,10/6/2021 7:35:20 PM  166934712906,25394407,Skybox Support,5618680,4602511,13,10/6/2021 7:35:20 PM,0,0,-4,OutboundPending,1,,,110,10/6/2021 7:35:20 PM  166934712906,25394407,Skybox Support,5618680,4602511,14,10/6/2021 7:35:20 PM,2,0,0,,1,11855291,Billing Transfer,14463,10/6/2021 7:35:34 PM  166934712906,25394407,Skybox Support,5618680,4602511,15,10/6/2021 7:35:34 PM,0,1,0,,1,,,0,10/6/2021 7:35:34 PM  166934712906,25394407,Skybox Support,5618680,4602511,16,10/6/2021 7:35:34 PM,0,0,-3,InboundPending,1,,,2276,10/6/2021 7:35:36 PM  166934712906,25394407,Skybox Support,5618680,4602511,17,10/6/2021 7:35:36 PM,1,0,0,,1,11855298,Support Transfer,5413,10/6/2021 7:35:42 PM  166934712906,25394407,Skybox Support,5618680,4602511,18,10/6/2021 7:35:42 PM,0,1,0,,1,,,2770,10/6/2021 7:35:45 PM  166934712906,25394407,Skybox Support,5618680,4602511,19,10/6/2021 7:35:45 PM,0,0,185,Break,1,,,309526,10/6/2021 7:40:54 PM  166934712906,25394407,Skybox Support,5618680,4602511,20,10/6/2021 7:40:54 PM,0,1,0,,1,,,20,10/6/2021 7:40:54 PM  166934712906,25394407,Skybox Support,5618680,4602511,21,10/6/2021 7:40:54 PM,0,0,-3,InboundPending,1,,,2153,10/6/2021 7:40:56 PM  166934712906,25394407,Skybox Support,5618680,4602511,22,10/6/2021 7:40:56 PM,1,0,0,,1,11855198,Retention Portal,7980,10/6/2021 7:41:04 PM  166934712906,25394407,Skybox Support,5618680,4602511,23,10/6/2021 7:41:04 PM,0,0,-4,OutboundPending,1,,,103,10/6/2021 7:41:04 PM  166934712906,25394407,Skybox Support,5618680,4602511,24,10/6/2021 7:41:04 PM,2,0,0,,1,11855291,Billing Transfer,1876,10/6/2021 7:41:06 PM  166934712906,25394407,Skybox Support,5618680,4602511,25,10/6/2021 7:41:06 PM,0,1,0,,1,,,0,10/6/2021 7:41:06 PM  166934712906,25394407,Skybox Support,5618680,4602511,26,10/6/2021 7:41:06 PM,0,0,-3,InboundPending,1,,,2226,10/6/2021 7:41:09 PM  166934712906,25394407,Skybox Support,5618680,4602511,27,10/6/2021 7:41:09 PM,1,0,0,,1,11855291,Billing Transfer,12833,10/6/2021 7:41:21 PM  166934712906,25394407,Skybox Support,5618680,4602511,28,10/6/2021 7:41:21 PM,0,0,187,After Call Work,1,11855291,Billing Transfer,4650,10/6/2021 7:41:26 PM  166934712906,25394407,Skybox Support,5618680,4602511,29,10/6/2021 7:41:26 PM,0,1,0,,1,,,9723,10/6/2021 7:41:36 PM  166934712906,25394407,Skybox Support,5618680,4602511,30,10/6/2021 7:41:36 PM,0,0,-3,InboundPending,1,,,960,10/6/2021 7:41:37 PM  166934712906,25394407,Skybox Support,5618680,4602511,31,10/6/2021 7:41:37 PM,1,0,0,,1,11855182,Support Billing,24873,10/6/2021 7:42:02 PM  166934712906,25394407,Skybox Support,5618680,4602511,32,10/6/2021 7:42:02 PM,0,0,187,After Call Work,1,11855182,Support Billing,22156,10/6/2021 7:42:24 PM  166934712906,25394407,Skybox Support,5618680,4602511,33,10/6/2021 7:42:24 PM,0,0,185,Break,1,,,41930,10/6/2021 7:43:06 PM  166934712906,25394407,Skybox Support,5618680,4602511,34,10/6/2021 7:43:06 PM,0,1,0,,1,,,36,10/6/2021 7:43:06 PM  166934712906,25394407,Skybox Support,5618680,4602511,35,10/6/2021 7:43:06 PM,0,0,-3,InboundPending,1,,,2246,10/6/2021 7:43:08 PM  166934712906,25394407,Skybox Support,5618680,4602511,36,10/6/2021 7:43:08 PM,1,0,0,,1,11855198,Retention Portal,212786,10/6/2021 7:46:41 PM  166934712906,25394407,Skybox Support,5618680,4602511,37,10/6/2021 7:46:41 PM,0,0,-2,HeldPartyAbandoned,1,11855198,Retention Portal,37426,10/6/2021 7:47:18 PM  166934712906,25394407,Skybox Support,5618680,4602511,38,10/6/2021 7:47:18 PM,0,1,0,,1,,,100,10/6/2021 7:47:18 PM  166934712906,25394407,Skybox Support,5618680,4602511,39,10/6/2021 7:47:18 PM,0,0,-3,InboundPending,1,,,2126,10/6/2021 7:47:20 PM  166934712906,25394407,Skybox Support,5618680,4602511,40,10/6/2021 7:47:20 PM,1,0,0,,1,11855198,Retention Portal,18286,10/6/2021 7:47:39 PM  166934712906,25394407,Skybox Support,5618680,4602511,41,10/6/2021 7:47:39 PM,0,0,-4,OutboundPending,1,,,93,10/6/2021 7:47:39 PM  166934712906,25394407,Skybox Support,5618680,4602511,42,10/6/2021 7:47:39 PM,2,0,0,,1,11855291,Billing Transfer,1830,10/6/2021 7:47:41 PM  166934712906,25394407,Skybox Support,5618680,4602511,43,10/6/2021 7:47:41 PM,0,0,185,Break,1,,,272843,10/6/2021 7:52:13 PM  166934712906,25394407,Skybox Support,5618680,4602511,44,10/6/2021 7:52:13 PM,0,1,0,,1,,,20,10/6/2021 7:52:13 PM  166934712906,25394407,Skybox Support,5618680,4602511,45,10/6/2021 7:52:13 PM,0,0,-3,InboundPending,1,,,2130,10/6/2021 7:52:16 PM  166934712906,25394407,Skybox Support,5618680,4602511,46,10/6/2021 7:52:16 PM,1,0,0,,1,11855291,Billing Transfer,190216,10/6/2021 7:55:26 PM  166934712906,25394407,Skybox Support,5618680,4602511,47,10/6/